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Most business intelligence solutions don’t give actionable insights that show users where they can make changes to influence revenue or efficiencies

With direct bookings performing strongly, it’s never been more important for hoteliers to boost conversion rates and reduce abandonment

A quarterly business review (QBR) is a meeting held every quarter to review the hotel performance and define areas for improvement for next quarter

Often viewed solely as a tool for pricing and channel distribution, the potential of an RMS to dramatically uplift guest experience is vastly underestimated

We focus on the specifics, best practices and other aspects of and about Expedia and give you a brief guide to set yourself up in the best possible way

Instagram has changed significantly. Here’s a breakdown of the different features and how they can be used in your hotel marketing strategy

Conversational AI, a solution that combines the simplicity of chatbots with the depth of AI to find information that required poring through search results

Using real-time data analysis and dynamic pricing strategies, hotels can tailor their offers to guest preferences increasing conversions and direct booking

The concept of willingness to pay (WTP) relates to how much a guests are prepared to pay for a room and for each of your ancillary services

Attribute-Based Selling is the logical step forward. It improves guest satisfaction, brand distinction, cart value, conversion and delivers more revenue