data
7 metrics to track to maximise your hotel revenue
You already know it’s important to implement strategies, track and analyse data, and tweak your approach to build revenue for your hotel. But where is the right place to start? […]
8 Hotel Distribution Metrics You Cannot Ignore When Channel Choosing
If you want a winning distribution strategy you need to keep on top of the data. NB: This is an article from Staah Unfortunately, it can become a rabbit hole […]
Capture the Best Hotel Data to Drive Ancillary Revenues
“I never guess. It is a capital mistake to theorize before one has data. Insensibly one begins to twist facts to suit theories, instead of theories to suit facts.” –Sir […]
Travel companies grapple with customer data and the creep factor
With data breaches increasingly in the news and customers less trusting than ever, is the travel industry’s ‘new gold’ too much like hard work? Just about every company in the […]
Why Data Rich Organisations Will Win Everytime
Data, information, facts – whatever you choose to call it – collecting and analysing it has become a crucial part of how we understand the world, taking us well beyond […]
How to Use Advanced Customer Valuation to Become Dangerous
A player’s value can be boiled down to two functions. First is marginalization, i.e. the relationship between spending patterns and profit. How much revenue can I expect given a player’s […]
Leveraging Customer Intelligence and Data Analytics to Drive ROI
In today’s ever-evolving hospitality industry, what makes a great marketing strategy? One thing remains certain. In the hospitality industry, succeeding in marketing requires knowing your guests. And the best way […]
13 Things to Know on the Quest for Hotel GDPR Compliance
Today’s topic is a VERY important one. GDPR, which is the new set of regulations around data protection standards that are coming into effect in Europe in May, is a […]
3 Short Case Studies in Total Revenue Management Algorithms
One of the arguments I continually make in this blog is that many Total Revenue Management efforts are being thwarted by the fact that managers are using the wrong measures […]
Big data and hotels: how it’s changing the game for guests
Travel and hospitality is an incredibly competitive industry which requires the businesses operating within to create unforgettable guest experiences. NB: This is an article from Welcome Anywhere Until now, the […]