benchmarking

When looking at golf revenue, remember to stack it up against what the hotel is spending. Go beyond popular golf metrics like average rate per round (ARPR) or revenue per available round

Remember that your spa and health club metrics should always give you insight into your operations. These numbers open up opportunities to leverage your assets for what matters: profit

We can concentrate on the most tactical part, the operational part of the data analysis that will lead us to the definition of market positioning to conclude again on the benchmarking strategic analysis.

Sometimes, the best way to begin a blog is by borrowing a quote. It’s admittedly a conceit that helps contextualize your subsequent thoughts—an artistic device, like a voiceover in a […]

With increased competition, hoteliers like you today are focusing on the guest service aspect to stay competitive. NB: This is an article from Hotelogix While better guest service helps you […]