airlines

Airbnb Trips presents airlines with a digital ancillary revenue masterclass

For any airline concerned about keeping control of their relationships with their customers and leveraging digital channels to boost ancillary revenues, the launch of Airbnb’s “Trips” should serve as a wake-up […]

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Getting to the bottom of “big data” buzzword will help airlines fly higher

‘Big Data’ was a buzzword of choice at the CAPA Asia Aviation Summit in Singapore recently. A panel, moderated by Stephen Pearse (managing director of CAPA – Centre for Aviation), explored what […]

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Are GDSs fit for purpose? A checklist

In recent months we have seen several airlines ratchet up their rhetoric against the global distribution systems (GDSs), namely, Amadeus, Sabre, Travelport, and Travelsky. In particular some airline CEOs have […]

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4 lessons that airline revenue managers can take from Trump

US President-elect Donald Trump proves that an unconventional approach can lead to victory, and Tom Bacon ponders what this means for airline managers Trump knows nothing about revenue management. But, […]

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Taking Flight: The Science of Revenue Management

Hotel revenue management has evolved into a very different science from what it was when airlines began using it many years ago, and one of the fascinating aspects of observing […]

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2017 Forecast Indicates Only Moderate Price Increases Across Air & Hotel

After an uneven 2016 that saw only limited increases in overall pricing, the business travel outlook for next year looks to be similarly subdued, with flat to moderate rate increases […]

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Taking the customer temperature in airline marketing

Airlines are increasingly finding creative, new ways to upsell at just the right time and are taking a closer look at a range of different factors. Earlier this year, jetBlue […]

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IATA predicts airline distribution revolution by 2021

IATA is forecasting a fundamental overhaul of airline distribution within five years, shifting to what it calls an “active distribution” model. In a major report for the global aviation industry organisation, […]

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Simplicity vs complexity: big data balance in airline Revenue Management

There are common pitfalls in how big data analytics can be applied to travel. In many industries often the use of big data analytics can be misapplied and the same […]

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Balancing ‘learning’ and ‘earning’ in airline pricing

Revenue management systems forecast demand by O&D (origin-destination) pairing by flight, by day and by fare level 300 days out. There is, quite literally, a stunning amount of big data […]

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