ai

For the hotel industry specifically, here are some future predictions of uses for generative AI and ChatGPT; do not underestimate the impact

While AI is not designed to replace your entire call center, it can significantly allow those employees to give full attention to more complex reservations

Machine learning technology is critical to upselling because it takes the guesswork out of what to offer when to offer it, and how to price it

Only by balancing artificial intelligence and human revenue management strategy can help a hotel survive, and thrive, in the post-COVID world

Hoteliers must keep on top of Artificial Intelligence trends and ensure they only implement those that will enhance the guest experience.

We are delighted to welcome Fornova as an Expert Partner of Revenue Hub. In this “Who Are We” video we are joined by Dori Stein – CEO

In the hospitality industry, AI is expected to cause a massive paradigm shift with a promise to enhance hotel reputation, drive revenue and elevate the customer experience to the next level

Upselling has even more value in a downturn when there are empty rooms or when guests are booking at the best available rate and standard room types.

You’ve heard it before: “Your brand isn’t what you say it is. It’s what they say it is”. In today’s digital age, we know that countless different touchpoints contribute to a guest’s overall opinion […]

It seems that industry professionals have embraced the change hotel chatbots bring to the table and are eagerly anticipating to see the evolution of AI and how it will reshape hospitality and travel.