ai

An AI concierge can transform hospitality by jump-starting the guest experience, increase operational efficiency and unlock new revenue streams

Personalization is a term used loosely these days but a better phrase for how it’s being used so far might be contextualized marketing

Does the advent of AI agents signal the beginning of the end for third-party bookings, or are we simply entering a new phase in the OTA relationship

We decided to test Operator on 10 common hotel booking engines to see how an AI agent could interact with them and whether it can successfully book a room

Adapting to AI Overviews doesn’t mean overhauling your entire SEO strategy – but it does need a guset first approach and thoughtful updates

We look at the Revenue Managers current responsibilities and future developments of this role, as well as opportunities and challenges faced

Agentic AI driven agents don’t just analyze data, they act on it, learning from their environment and adjusting their strategies accordingly

Platforms like Perplexity, particularly as they develop agentic capabilities, might be the start of a transformation in how travelers find and book hotels

Welcome to the future of the hotel industry, powered by AI agents. We look at what these tools are, how they work, and why they are a game-changer

AI powered hotel guest messaging is the trifecta of effortless communication, better guest experiences and more direct bookings