Hotels Offering Loyalty Rates on OTAs: The Dark Side

  Expedia is now very kindly allowing hotels to offer their normally closed user group member-only rates publicly on Expedia. Red Lion Hotel Group (RLHG), a brand that operates in […]

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Hotel loyalty rates may hurt more than OTA fees

A recent Deutsche Bank Research Report published July 13, 2016, highlighted hotel owners’ creeping concerns. Something just isn’t quite right when it comes to the proliferation of loyalty rates. NB: […]

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8 Essentials Every GM Needs to Know About Digital Marketing

Of the most pressing issues facing hotel marketers, internal stakeholder communication and education about digital marketing continues to be often overlooked and neglected. Especially with budget season moving into high […]

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Don’t believe the hype, Hotel Slowdown Goes On

Don’t believe the positive 2017 U.S. and global hotel forecasts you’ve been reading. Rather, be prepared, for the worst is yet to come. As the weeks move on, occupancy continues […]

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8 Reasons Why Direct Bookings Matter for Hotels

NB: This is an article from TripTease This month the CEOs from Priceline and Expedia attempted to dissuade hoteliers from efforts to drive direct bookings. In specific circumstances they may have a point. […]

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Hotels Drive Profits by Outsourcing Revenue Management

NB: This is an article from IDeaS When automobile manufacturers develop a new car, they offer consumers a base model and provide multiple luxury add-ons for those who want to […]

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Google SERP Changes: Watershed Moment for Hotel Brands.

Earlier this year, Google ‘unveiled’ plans to change the layout of their search engine results pages (SERPs for short) whereby no longer would they feature ads on the right hand […]

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How to Make a Great Hotel Video on a Shoestring Budget

Fundamental to any great digital marketing strategy for hotels is visual storytelling. Using a blend of words, pictures, video and audio helps convey your property’s unique story to travel shoppers […]

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Revenue Technology: Essential tools to drive bookings

NB: This is an article by SiteMinder. Hoteliers need a well-developed, actionable revenue management strategy in order to create a solid foundation for their business. A revenue management strategy should […]

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How Smart Hotels Use Messaging to Connect With Guests

Hotels are finally beginning to implement messaging strategies that make it easier for their guests to get in touch with them via SMS, WhatsApp, Facebook Messenger, WeChat, and the like. […]

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