Friend or Foe? How Airbnb Growth Will Affect the Hotel Industry

The hotel industry is entering a pivotal moment, when conversations about the co-existence of Airbnb and hotels, and the opportunities it can provide, are essential in order for the hotel […]

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Big room for growth in ancillaries for Asian travel brands

Asian travel brands have plenty of room to grow sales of ancillaries by presenting customers with personalized offers. A report prepared by SapientRazorfish in the lead-up to Digital Travel Asia […]

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Modern Guide to Social Media Content Marketing, Part 3: LinkedIn

With more than 450 million users worldwide, LinkedIn is the most popular social network for professionals. It’s like Facebook, but without the cat memes. It’s also the No. 1 platform […]

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The Painful Truth About Hotel Loyalty Programs

For years, marketing gurus and experts have taught a hotel to focus on driving bookings from their loyal customers. These are the guests who book a few times during the […]

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Hoteliers: “Being bookable and visible online is No. 1 business focus”

A report by the global hotel industry’s leading cloud platform, SiteMinder, has found that the ability to grow direct bookings and online presence is the top business focus for hotels […]

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4 Steps to Stay Relevant Through Customization and Personalization

Hoteliers are seeing their relevance diminishing almost by the day as customers increasingly turn to alternative (non-hotel) types of accommodation and make reservations through online travel agencies (OTAs) rather than […]

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Data Analytics Top Priority in Asia to Deliver Loyalty Personalization

Loyalty building is apparently a high priority for Asia’s travel brands, with data analytics as a top priority to deliver loyalty-fostering personalization. The survey, part of a recent report by […]

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Modern Guide to Social Media Content Marketing, Part 2: Twitter

With more than 310 million active monthly users, Twitter is a “must-have” network in any marketer’s tool kit. How are marketers using this rapid-fire social network to their advantage? Customer […]

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Facebook and its new battle for the attention of travelers

There’s never really been a forceful value proposition for a social network for travelers – Facebook’s global dominance has pretty much kept the competition at bay. Why invest resources in a […]

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Curated Rates: Using Relevant Content to Boost Bookings

What are curated rates? To understand curated rates, we first need to understand what curating means. To curate something means to organize and display content in a meaningful way for […]

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