The hotel industry will have to rethink every aspect of F&B operations, from floor layouts to menu offering; we’re in for a challenging ride

Using historical pricing or just following others in your market is not an option. It’s okay to make a mistake and then recalibrate

One area in greatest need of reconsideration is the focus brands have put on driving direct bookings by turning off activity with OTAs

Today, guests are looking for experiences to soak up the culture they’re in, without feeling like a tourist. It’s your job to give them this

Sentiment Analysis has proved very beneficial for hotels. When you pay attention to reviews, you can identify sentimental reviews to answer

With international travel a distant dream, hotels, and vacation rentals are rolling out the red carpet to lure locals via staycation ideas.

We should be easy to do business with and operate effectively and profitably as possible. So why are we making revenue generating mistakes?

As a result of the slow rise in travel demand, many destinations have restarted their marketing efforts to help hoteliers and businesses get back on track

We strongly advise conducting a comprehensive value price assessment. The results will be invaluable when reviewing rates and developing pricing strategies

Most agree the recovery could be longer. Though GDP historically correlated to hotel demand, this time around it may have nothing to do with the economy