Hotel Service – Become a Guide for Your Guests

You can do many things to make your property stand out from others and build stronger relationships with your guests

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How To Tell a Good Story With Hotel Revenue Data

Through data, revenue leaders have become experts in long-term strategic planning, but the challenge to evolve does not rest solely on their shoulders

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Dubai Welcomes the World and Hotels are Benefitting

Despite many logistical challenges, Dubai has managed to successfully kickstart this world-renowned exposition, and local hotels are thriving as a result

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Google Simplifies HowTo, QAPage and SpecialAnnouncement Schema

A few days back search engine giant Google said that they were removing 12 structured data fields from the help document of key schema

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Customer Service Is the New Upsell

If your customer isn’t satisfied with their experience, it won’t matter how good your marketing is or how well your sales funnel converts new customers

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How To Get Balance Right Between Pushing Rate & Pushing Occupancy

If you are constantly looking for high occupancy and low ADR you are possibly ‘fishing in other waters’. You are effectively devaluing your hotel

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The 3 Key Trends for Latin American Travelers in Q3

In line with what we saw on the global scale, Latin American travelers are eager to travel during the November and December holiday season, too

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3 Winning Revenue Management Strategies and New Hotelier Skills

Revenue managers will need a new set of skills built on analytical thinking and cognitive flexibility to maintain effective revenue management decisions

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Forecasting F&B: The Missing Piece of the Revenue Pie

Revenue management has evolved from tactical to strategic and from rooms revenue to total revenue and profitability; F&B forecasting is the next frontier

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Demand Data Shows Travel Over 2021 Holiday Season Will Surpass 2019

Travel demand is higher than ever surrounding US holidays. Demand data indicates that travel over the 2021 holiday season will surpass both 2019 and 2020

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