This is where smaller, independent hotels can press their advantage over larger chains, creating a boutique rather than bland identity

Early check-in and late check-out options not only enhance the guest experience but also create additional revenue streams for your business

There are substantial benefits to price optimization. It helps you maximize revenue during high-demand periods and avoid underpricing at slower times

This holiday season, use experiential gifting to do more than just boost revenue – make your hotel the place everyone wants to be

When a data provider transitions from being a neutral resource to a competitor, the fundamental trust underpinning the partnership erodes

Offering refundable rates as standard is not normal. At least, it shouldn’t be. Flexible rates have value, but they shouldn’t be the default

Increase room ADR, sell more hotel rooms direct, increase you market share, reduce channel spend on OTA’s…sound familiar?

For hotels that cater to groups, meetings, and events, thoughtfully crafted year-end thank-you emails can leave a positive lasting impression

Booking is introducing significant updates to its review scoring system, and this change marks a watershed moment for hotels

The guest experience begins from the moment they first engage with your hotel (even before booking) to the moment they check out