Replace them with a simple operating system for revenue performance: one strategy, two distinct roles and a guest-first operating model

Hotels that recognize this shift early can build competitive advantages around email based customer intelligence and interactive communication

By engaging directly with guests at the opportune time, hotels can customize services more effectively, leading to deeper guest satisfaction

Independent hotels can still master revenue management by focusing on strategy, prioritizing the right metrics and stream workflows

As guest demand becomes more dynamic and market conditions shift by the hour, hotel revenue managers are rethinking their approach to pricing

Cutting ads in low season to “save budget” often leads to even lower bookings, forcing hotels to rely on OTAs with high commission fees

This Halloween, don’t let potential guests vanish from your website, instead enchant them with personalized experiences that boo-st bookings

Dynamic Budgeting is to see beyond the false clarity of commission thresholds, to embrace investment as strategy, and to reclaim the guest

What if forecasting could do more? What if it didn’t just tweak room rates, but actually took pressure off your team and boosted efficiency

We outline 7 effective ways to gain a comprehensive understanding of your total revenue performance to see where and how revenue is generated