Cendyn

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Cendyn is the leading innovative cloud software and services provider for the hospitality industry. With a focus on integrated hotel CRM, hotel sales, and revenue strategy technology platforms, Cendyn drives sales, marketing and revenue performance for tens of thousands of hotels across the globe. The Cendyn Hospitality Cloud offers a complete set of software services for the industry, aligning marketing, sales and revenue teams to optimize their strategies and drive performance and loyalty across their business units. With offices in Boca Raton, Atlanta, Boston, San Diego, London, Munich, Singapore, Sydney, Bangkok and Tokyo, Cendyn proudly serves clients in 143 countries, delivering over 1.5 billion data-driven, personalized communications on behalf of their customers every year

Who Are We

Thought Leadership Podcasts

Featured Articles

european union flags reflecting the driving force between the digital markets act DMA
Digital Markets Act (DMA), What Does This Mean For Your Hotel?
google browser on a laptop reflecting importance to hotels of free and paid digital solutions
Google: What are the Free and Paid Hotel Digital Solutions?
christmas gift reflecting the increase revenue hotels can gain with some quick wins to increase holiday bookings on their website
Quick Wins to Increase Holiday Bookings on your Hotel Website
money and a stopwatch reflecting increase of buy now pay later in the hospitality industry
Exploring Buy Now, Pay Later to Boost Hotel Direct Bookings
email icon an a mobile phone reflecting email deliverability and the impact of the new apple iOS17 and link tracking protection
Email Deliverability: Impact of Apple Link Tracking Protection
laptop with a hotel website on the screen illustrating the power of website url customization
The Power of Website URL Customization in the Hotel Industry
person on a laptop possibly booking a room through the hotel website reflecting importance of google ads integration to elevate direct booking
How Google Ads Integration Elevates Your Direct Booking Strategy
hand on computer mouse overlayed with a dollar image reflecting importance for a hotel to maximize returns by navigating budgets and costs in hotel paid search
How AI Will Affect Paid Search for Hoteliers
person shouting through a megaphone reflecting the importance for hotels to stay on top of their guest feedback
How to Stay on Top of Your Guest Feedback
man in suit walking with a surfboard reflecting the rebound of business travel and bleisure travel trends
How to Capitalize on Business Travel Rebound & Bleisure Trends
woman and robots in front of computers reflecting a potential outdated view of adding conversational ai to your hotel call center
Beyond the Hype: The Rise of Conversational AI in Hospitality
Hotel Direct Booking Video 3 Thumbnail image for discussion with Userguest Cendyn and Cloudbeds about ways Hotels can increase their chance to convert those lookers into bookers
Hotel Direct Booking (Pt3): Turn Your Lookers into Bookers
Hotel Direct Booking Video 2 Thumbnail image for discussion with Userguest Cendyn and Cloudbeds about making your hotel website more appealing and sticky
Hotel Direct Booking (Pt2): Make Your Website Appealing (Sticky)
Hotel Direct Booking Video 1 Thumbnail image for discussion with Userguest Cendyn and Cloudbeds about making your hotel more attractive
Hotel Direct Booking (Pt 1): Make Your Hotel Attractive
two puzzle pieces coming together reflecting new innovative revenue optimization products launched by LodgIQ
Rethinking the Hotel Tech Stack for Optimal Revenue Optimization
images from apple business connect reflecting an alternative to google maps and offering advantages to hotels
What Hotels Should Know About Apple Business Connect
icons on mobile phone including well known otas expedia and booking reflecting proliferation of options beyond hotel direct bookings
Top Tactics to Drive Direct Bookings at Your Hotel
face with code overlayed reflecting importance of hotels understanding the changing privacy landscape regarding CCPA and CPRA
CCPA, CPRA and the Changing Privacy Landscape
woman and robots in front of computers reflecting a potential outdated view of adding conversational ai to your hotel call center
The Power of Integrating AI into Your Hotel’s Call Center
christmas bauble reflecting upcoming holiday season and need for hotels to focus on quick wins for conversions
Quick Wins For Conversions This Holiday Season
different coloured dots joined up reflecting importance of aligning data from a fragmented booking funnel
How to Create Alignment From a Fragmented Booking Funnel
icons on mobile phone including well known otas expedia and booking reflecting proliferation of options beyond hotel direct bookings
Expedia Search & Sort Factors Update: What Impact for Hoteliers?
Google Name Highlighted by a light reflecting the focus now on hotels transferring to google analytics 4
Preparing Your Hotel For The Sunset of Google’s Universal Analytics
coins flying off reflecting how conversion rates can be impacted by parity performance
How Your Conversion Rate Is Affected By Parity Performance
train tracks reflecting different distribution challenges that could be helped by a channel manager
Hotel Distribution Strategy From The Inside Out
different colour casino poker chips reflecting different hotel distribution channels and technology needs
How to Build the Ultimate Distribution Technology Strategy for a Casino Resort
letters spelling out the word loyalty
Which Loyalty Program Is Best For Your Hotel?
face with code overlayed reflecting importance of hotels understanding the changing privacy landscape regarding CCPA and CPRA
The Importance of Increasing Digitization in Hospitality
lady working in a hotel possibly on a bleisure trip or workation
Bleisure Trips & Workations: Hotel Positioning for Hybrid Travel Trends
article image from cendyn looking at tiktok and instagram reels for hotels
TikTok vs Reels: Everything Hotel Marketers Need to Know

Resources

cendyn holiday email guide
The Ultimate Email Marketing Playbook For The Holiday Season
person sitting by a pool possibly taking advantage of a high season game changing offer which can drive more hotel revenue
The Ultimate Guide to Conquering the Hotel Budgeting Season
Hotel distribution strategy from the inside out cendyn guide thumbnail
Hotel Distribution Strategy From The Inside Out
Mastering Revenue Management With a Reduced Workforce image for cendyn guide
Mastering Revenue Management With a Reduced Workforce
Cendyn guide 5 data driven strategies for optimizing revenue in 2022 thumbnail image revenue hub resource section
5 Key Data Driven Strategies for Optimizing Revenues in 2022
the word email spelt out in letters
Email Design Best Practice Guide
cendyn guide navigating group sales business
Hotelier’s Guide to Navigating Group Sales
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