Cendyn

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Biography

Cendyn is the leading innovative cloud software and services provider for the hospitality industry. With a focus on integrated hotel CRM, hotel sales, and revenue strategy technology platforms, Cendyn drives sales, marketing and revenue performance for tens of thousands of hotels across the globe. The Cendyn Hospitality Cloud offers a complete set of software services for the industry, aligning marketing, sales and revenue teams to optimize their strategies and drive performance and loyalty across their business units. With offices in Boca Raton, Atlanta, Boston, San Diego, London, Munich, Singapore, Sydney, Bangkok and Tokyo, Cendyn proudly serves clients in 143 countries, delivering over 1.5 billion data-driven, personalized communications on behalf of their customers every year

Who Are We

Thought Leadership Podcasts

Featured Articles

images from apple business connect reflecting an alternative to google maps and offering advantages to hotels
What Hotels Should Know About Apple Business Connect
icons on mobile phone including well known otas expedia and booking reflecting proliferation of options beyond hotel direct bookings
Top Tactics to Drive Direct Bookings at Your Hotel
face with code overlayed reflecting importance of hotels understanding the changing privacy landscape regarding CCPA and CPRA
CCPA, CPRA and the Changing Privacy Landscape
woman and robots in front of computers refelcting a potential outdated view of adding ai to your hotel call center
The Power of Integrating AI into Your Hotel’s Call Center
christmas bauble reflecting upcoming holiday season and need for hotels to focus on quick wins for conversions
Quick Wins For Conversions This Holiday Season
different coloured dots joined up reflecting importance of aligning data from a fragmented booking funnel
How to Create Alignment From a Fragmented Booking Funnel
icons on mobile phone including well known otas expedia and booking reflecting proliferation of options beyond hotel direct bookings
Expedia Search & Sort Factors Update: What Impact for Hoteliers?
Google Name Highlighted by a light reflecting the focus now on hotels transferring to google analytics 4
Preparing Your Hotel For The Sunset of Google’s Universal Analytics
coins flying off reflecting how conversion rates can be impacted by parity performance
How Your Conversion Rate Is Affected By Parity Performance
train tracks reflecting different distribution challenges that could be helped by a channel manager
Hotel Distribution Strategy From The Inside Out
different colour casino poker chips reflecting different hotel distribution channels and technology needs
How to Build the Ultimate Distribution Technology Strategy for a Casino Resort
letters spelling out the word loyalty
Which Loyalty Program Is Best For Your Hotel?
face with code overlayed reflecting importance of hotels understanding the changing privacy landscape regarding CCPA and CPRA
The Importance of Increasing Digitization in Hospitality
lady working in a hotel possibly on a bleisure trip or workation
Bleisure Trips & Workations: Hotel Positioning for Hybrid Travel Trends
article image from cendyn looking at tiktok and instagram reels for hotels
TikTok vs Reels: Everything Hotel Marketers Need to Know
image of a staycation which can be a revenue generator for hotels
Five Easy Tips to Drive Revenue With Local Staycationers
paper with the word marketing strategy and book with the words marketing and pricing
What Hotel Marketers Need to Prepare For The Year Ahead
bright light bulb with a group of people, possibly revenue managers, in a blurred background
What Revenue Managers Need to Know in The Year Ahead
the word email spelt out in letters
Email Design Trends Ready To Take Over 2022
Black Friday Frenzy Can Your Hotel Replicate it all Year Round?
Quick Wins to Convert Black Friday Bookings on Your Website
cendyn pegasus merge thumbnail improving direct booking channel
Cendyn and Pegasus Merge to Maximize Direct Booking Channel
glass jar with money inside and the word budget written on a label on the front
How To Budget Plan Amidst Uncertainty
social media icons on a mobile or tablet
How To Tailor Your Hotel Social Media Presence to Entice The Right Demographic
3 arrows in a target reflecting importance of new email privacy rules for targeting
What Next For Email Marketing Following Apple’s Privacy Update?
words search engine marketing on a blue piece of paper posing the question sem vs metasearch marketing
SEO vs SEM: What’s the Difference and How Can Both Benefit Your Hotel
heart made up of data showing the importance of future facing demand data to maximize revenue
Data is Like Gold For Hotel Marketers But Only If It’s Clean Data
email icon of tablet with finger clicking on it reflecting the importance of email subject lines to increase conversion
How to Create Email Subject Lines That Convert
left brain and right brain coming together reflecting impact of dopamine and power of personalization in boosting hotel revenue
7 Ways Revenue and Marketing Can Come Together Under One Roof
online booking key on keyboard reflecting importance of direct bookings for hotels
The Brave New World of Booking Direct
man staring at a computer screen possibly reading an email before booking a hotel
Email Ideas That Turn Lookers Into Bookers

Resources

cendyn holiday email guide
The Ultimate Email Marketing Playbook For The Holiday Season
image for cendyn ultimate hotel budgeting guide
The Ultimate Guide to Conquering the Hotel Budgeting Season
Hotel distribution strategy from the inside out cendyn guide thumbnail
Hotel Distribution Strategy From The Inside Out
Mastering Revenue Management With a Reduced Workforce image for cendyn guide
Mastering Revenue Management With a Reduced Workforce
Cendyn guide 5 data driven strategies for optimizing revenue in 2022 thumbnail image revenue hub resource section
5 Key Data Driven Strategies for Optimizing Revenues in 2022
the word email spelt out in letters
Email Design Best Practice Guide
cendyn guide navigating group sales business
Hotelier’s Guide to Navigating Group Sales
cendyn guide image simple business intelligence strategies
Simple Business Intelligence Strategies For The Holiday Season
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