Cendyn
Biography
Cendyn is a global hospitality cloud-based technology company that enables hotels to drive revenue, maximize profitability, and create deeper connections with guests through its integrated solutions.
Serving hoteliers for nearly 30 years, Cendyn drives commercial success for hotels through its Find, Book, Grow promise: find the right guests; drive them to book direct, and grow loyalty and revenue across the spectrum of digital guest interactions.
Cendyn has over 32,000 customers worldwide in more than 150 countries – including brands such as Outrigger Hospitality, Hyatt, IHG, Aman Resorts & Hotels, Relais & Châteaux, Highgate, TFE Hotels, Banyan Tree Hotels & Resorts, Coraltree Hospitality, and Onyx Hospitality Group – generating more than $20 billion in annual hotel revenue. The company supports its growing customer base from locations across the globe, including the United States, France, the United Kingdom, Singapore, Bangkok, and India.
Who Are We
Thought Leadership Podcasts
Featured Articles
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7 Design Trends to Convert Travelers on Your Website
![booking.com are one of many otas who charge hotels fees](https://revenue-hub.com/wp-content/uploads/2017/07/hyatt-ota-deal.jpg)
Booking Designated “Gatekeeper”; a New Era for European Hotels
![woman looking at a website and mobile phone reflecting the need for hotels to transform their website into a room selling powerhouse](https://revenue-hub.com/wp-content/uploads/2023/12/woman-looking-at-a-website-and-her-mobile-1.77-gettyimages.png)
Transforming Your Hotel Website into a Room Selling Powerhouse
![two gauges showing comparative performance reflecting need for hotels to conduct an in depth analysis of their hotel website performance](https://revenue-hub.com/wp-content/uploads/2022/02/ab-variant-testing-hotel-website-messaging-1.77.jpg)
How to Analyse Your Hotel’s Website Performance – In-Depth!
![person on a laptop with credit card possibly making direct bookings on a hotel website](https://revenue-hub.com/wp-content/uploads/2021/11/online-hotel-bookings-1.77.jpeg)
Best Practices to Gain Bookings on Your Hotel Website
![email icon an a mobile phone reflecting email deliverability and the impact of the new sending requirements](https://revenue-hub.com/wp-content/uploads/2021/12/email-app-icon-hotel-campaigns.jpg)
Impact If Hotels Do Not Follow New Email Sending Requirements
![lady in a wheelchair looking at a laptop possibly an ada complaint hotel website](https://revenue-hub.com/wp-content/uploads/2024/03/lady-in-a-wheelchair-looking-at-a-laptop-possibly-an-ada-compliant-hotelwebsite-1.77-getty_images.jpg)
Elevate Customer Acquisition with ADA Compliant Booking Engine
![hand on computer mouse overlayed with a dollar image reflecting importance for hotels to look beyond ROAS purely to measure the success of a marketing campaign](https://revenue-hub.com/wp-content/uploads/2021/09/ppc-hotel-cost-1.77.jpg)
Hotels Shouldn’t Rely on ROAS to Measure Campaign Success
![google browser on a laptop reflecting importance to hotels of understanding the google hotel ads bid update and how it will impact their campaigns](https://revenue-hub.com/wp-content/uploads/2023/11/google-browser-on-a-laptop-1.77-scaled.jpg)
Google Hotel Ads Bid Strategies Update: Hotel Campaigns Impact?
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Market Trend: Refining SEM Strategies for Full-Funnel Marketing
![european union flags reflecting the driving force between the digital markets act DMA](https://revenue-hub.com/wp-content/uploads/2023/11/european-union-flags-1.77-guillaume-perigois-0NRkVddA2fw-unsplash-scaled.jpg)
Digital Markets Act (DMA), What Does This Mean For Your Hotel?
![google browser on a laptop reflecting importance to hotels of understanding the google hotel ads bid update and how it will impact their campaigns](https://revenue-hub.com/wp-content/uploads/2023/11/google-browser-on-a-laptop-1.77-scaled.jpg)
Google: What are the Free and Paid Hotel Digital Solutions?
![christmas gift reflecting the increase revenue hotels can gain with some quick wins to increase holiday bookings on their website](https://revenue-hub.com/wp-content/uploads/2021/11/Christmas-Gift-1.77.jpg)
Quick Wins to Increase Holiday Bookings on your Hotel Website
![money and a stopwatch reflecting the positive value last minute bookings can bring to a hotel](https://revenue-hub.com/wp-content/uploads/2017/04/time-is-money.jpg)
Exploring Buy Now, Pay Later to Boost Hotel Direct Bookings
![email icon an a mobile phone reflecting email deliverability and the impact of the new sending requirements](https://revenue-hub.com/wp-content/uploads/2021/12/email-app-icon-hotel-campaigns.jpg)
Email Deliverability: Impact of Apple Link Tracking Protection
![laptop with a hotel website on the screen illustrating the power of website url customization](https://revenue-hub.com/wp-content/uploads/2023/07/hotel-vanity-websites-1.77.jpg)
The Power of Website URL Customization in the Hotel Industry
![person on a laptop with credit card possibly making direct bookings on a hotel website](https://revenue-hub.com/wp-content/uploads/2021/11/online-hotel-bookings-1.77.jpeg)
How Google Ads Integration Elevates Your Direct Booking Strategy
![hand on computer mouse overlayed with a dollar image reflecting importance for hotels to look beyond ROAS purely to measure the success of a marketing campaign](https://revenue-hub.com/wp-content/uploads/2021/09/ppc-hotel-cost-1.77.jpg)
How AI Will Affect Paid Search for Hoteliers
![person shouting through a megaphone reflecting the importance for hotels to stay on top of their guest feedback](https://revenue-hub.com/wp-content/uploads/2021/09/influencer-marketing-1.77.png)
How to Stay on Top of Your Guest Feedback
![man in suit walking with a surfboard reflecting the rebound of business travel and bleisure travel trends](https://revenue-hub.com/wp-content/uploads/2022/02/bleisure-traveller-1.77.jpg)
How to Capitalize on Business Travel Rebound & Bleisure Trends
![woman and robots in front of computers reflecting the question of whether automated response tools increase guest satisfaction](https://revenue-hub.com/wp-content/uploads/2022/11/video-chat-human-robots-ai-1.77.jpg)
Beyond the Hype: The Rise of Conversational AI in Hospitality
![Hotel Direct Booking Video 3 Thumbnail image for discussion with Userguest Cendyn and Cloudbeds about ways Hotels can increase their chance to convert those lookers into bookers](https://revenue-hub.com/wp-content/uploads/2023/05/Hotel-Direct-Booking-Video-3-Turn-Lookers-Into-Bookers-YouTube-Video-Thumbnail.png)
Hotel Direct Booking (Pt3): Turn Your Lookers into Bookers
![Hotel Direct Booking Video 2 Thumbnail image for discussion with Userguest Cendyn and Cloudbeds about making your hotel website more appealing and sticky](https://revenue-hub.com/wp-content/uploads/2023/05/Hotel-Direct-Booking-Video-2-Make-Your-Website-Sticky-YouTube-Video-Thumbnail.png)
Hotel Direct Booking (Pt2): Make Your Website Appealing (Sticky)
![Hotel Direct Booking Video 1 Thumbnail image for discussion with Userguest Cendyn and Cloudbeds about making your hotel more attractive](https://revenue-hub.com/wp-content/uploads/2023/05/Hotel-Direct-Booking-Video-1-Make-Your-Hotel-Attractive-YouTube-Video-Thumbnail.png)
Hotel Direct Booking (Pt 1): Make Your Hotel Attractive
![two puzzle pieces coming together reflecting new innovative revenue optimization products launched by LodgIQ](https://revenue-hub.com/wp-content/uploads/2021/09/technology-integration.jpg)
Rethinking the Hotel Tech Stack for Optimal Revenue Optimization
![images from apple business connect reflecting an alternative to google maps and offering advantages to hotels](https://revenue-hub.com/wp-content/uploads/2023/03/hotel-apple-business-connect-1.77.jpg)
What Hotels Should Know About Apple Business Connect
![icons on mobile phone including well known otas expedia and booking reflecting proliferation of options beyond hotel direct bookings](https://revenue-hub.com/wp-content/uploads/2021/11/otas-hotels-direct-booking-1.77.jpg)
Top Tactics to Drive Direct Bookings at Your Hotel
![a female face with data overlayed reflecting importance for hotels to democratize their data as a first step to successful revenue performance](https://revenue-hub.com/wp-content/uploads/2021/10/data-code-persons-face-1.77.jpg)
CCPA, CPRA and the Changing Privacy Landscape
![woman and robots in front of computers reflecting the question of whether automated response tools increase guest satisfaction](https://revenue-hub.com/wp-content/uploads/2022/11/video-chat-human-robots-ai-1.77.jpg)
The Power of Integrating AI into Your Hotel’s Call Center
![christmas bauble reflecting upcoming holiday season and need for hotels to focus on quick wins for conversions](https://revenue-hub.com/wp-content/uploads/2022/11/christmas-sales-1.77.jpg)
Quick Wins For Conversions This Holiday Season
Resources
![people in the street with snow fall reflecting the need for you rhotel to develop innovative holiday offers to drive more business](https://revenue-hub.com/wp-content/uploads/2022/12/cendyn-holiday-email-guide-1.77.png)
The Ultimate Email Marketing Playbook For The Holiday Season
![person sitting by a pool possibly taking advantage of a high season game changing offer which can drive more hotel revenue](https://revenue-hub.com/wp-content/uploads/2022/09/cendyn-budgeting-guide-1.77.jpeg)
The Ultimate Guide to Conquering the Hotel Budgeting Season
![Hotel distribution strategy from the inside out cendyn guide thumbnail](https://revenue-hub.com/wp-content/uploads/2022/06/cendyn-hotel-distribution-strategy-inside-out.png)
Hotel Distribution Strategy From The Inside Out
![Mastering Revenue Management With a Reduced Workforce image for cendyn guide](https://revenue-hub.com/wp-content/uploads/2022/05/cendyn-guide-mastering-revenue-with-reduced-workforce-1.77.jpg)
Mastering Revenue Management With a Reduced Workforce
![Cendyn guide 5 data driven strategies for optimizing revenue in 2022 thumbnail image revenue hub resource section](https://revenue-hub.com/wp-content/uploads/2022/04/Cendyn-guide-5-data-driven-strategies-for-optimizing-revenue-in-2022-1.77.jpg)
5 Key Data Driven Strategies for Optimizing Revenues in 2022
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