Cendyn

Biography

Cendyn is a global hospitality cloud-based technology company that enables hotels to drive revenue, maximize profitability, and create deeper connections with guests through its integrated solutions.

Serving hoteliers for nearly 30 years, Cendyn drives commercial success for hotels through its Find, Book, Grow promise: find the right guests; drive them to book direct, and grow loyalty and revenue across the spectrum of digital guest interactions.

Cendyn has over 32,000 customers worldwide in more than 150 countries – including brands such as Outrigger Hospitality, Hyatt, IHG, Aman Resorts & Hotels, Relais & Châteaux, Highgate, TFE Hotels, Banyan Tree Hotels & Resorts, Coraltree Hospitality, and Onyx Hospitality Group – generating more than $20 billion in annual hotel revenue. The company supports its growing customer base from locations across the globe, including the United States, France, the United Kingdom, Singapore, Bangkok, and India.

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Thought Leadership Podcasts

Featured Articles

email icon an a mobile phone reflecting email deliverability and the impact of the new sending requirements
Impact If Hotels Do Not Follow New Email Sending Requirements
lady in a wheelchair looking at a laptop possibly an ada complaint hotel website
Elevate Customer Acquisition with ADA Compliant Booking Engine
hand on computer mouse overlayed with a dollar image reflecting importance for hotels to look beyond ROAS purely to measure the success of a marketing campaign
Hotels Shouldn’t Rely on ROAS to Measure Campaign Success
google browser on a laptop reflecting importance to hotels of understanding the google hotel ads bid update and how it will impact their campaigns
Google Hotel Ads Bid Strategies Update: Hotel Campaigns Impact?
funnel in a bottle reflecting the need to refine sem strategies for full funnel marketing
Market Trend: Refining SEM Strategies for Full-Funnel Marketing
european union flags reflecting the driving force between the digital markets act DMA
Digital Markets Act (DMA), What Does This Mean For Your Hotel?
google browser on a laptop reflecting importance to hotels of understanding the google hotel ads bid update and how it will impact their campaigns
Google: What are the Free and Paid Hotel Digital Solutions?
christmas gift reflecting the increase revenue hotels can gain with some quick wins to increase holiday bookings on their website
Quick Wins to Increase Holiday Bookings on your Hotel Website
money and a stopwatch reflecting the positive value last minute bookings can bring to a hotel
Exploring Buy Now, Pay Later to Boost Hotel Direct Bookings
email icon an a mobile phone reflecting email deliverability and the impact of the new sending requirements
Email Deliverability: Impact of Apple Link Tracking Protection
laptop with a hotel website on the screen illustrating the power of website url customization
The Power of Website URL Customization in the Hotel Industry
person on a laptop with credit card possibly making direct bookings on a hotel website
How Google Ads Integration Elevates Your Direct Booking Strategy
hand on computer mouse overlayed with a dollar image reflecting importance for hotels to look beyond ROAS purely to measure the success of a marketing campaign
How AI Will Affect Paid Search for Hoteliers
person shouting through a megaphone reflecting the importance for hotels to stay on top of their guest feedback
How to Stay on Top of Your Guest Feedback
man in suit walking with a surfboard reflecting the rebound of business travel and bleisure travel trends
How to Capitalize on Business Travel Rebound & Bleisure Trends
woman and robots in front of computers reflecting the question of whether automated response tools increase guest satisfaction
Beyond the Hype: The Rise of Conversational AI in Hospitality
Hotel Direct Booking Video 3 Thumbnail image for discussion with Userguest Cendyn and Cloudbeds about ways Hotels can increase their chance to convert those lookers into bookers
Hotel Direct Booking (Pt3): Turn Your Lookers into Bookers
Hotel Direct Booking Video 2 Thumbnail image for discussion with Userguest Cendyn and Cloudbeds about making your hotel website more appealing and sticky
Hotel Direct Booking (Pt2): Make Your Website Appealing (Sticky)
Hotel Direct Booking Video 1 Thumbnail image for discussion with Userguest Cendyn and Cloudbeds about making your hotel more attractive
Hotel Direct Booking (Pt 1): Make Your Hotel Attractive
two puzzle pieces coming together reflecting new innovative revenue optimization products launched by LodgIQ
Rethinking the Hotel Tech Stack for Optimal Revenue Optimization
images from apple business connect reflecting an alternative to google maps and offering advantages to hotels
What Hotels Should Know About Apple Business Connect
icons on mobile phone including well known otas expedia and booking reflecting proliferation of options beyond hotel direct bookings
Top Tactics to Drive Direct Bookings at Your Hotel
a female face with data overlayed reflecting importance for hotels to democratize their data as a first step to successful revenue performance
CCPA, CPRA and the Changing Privacy Landscape
woman and robots in front of computers reflecting the question of whether automated response tools increase guest satisfaction
The Power of Integrating AI into Your Hotel’s Call Center
christmas bauble reflecting upcoming holiday season and need for hotels to focus on quick wins for conversions
Quick Wins For Conversions This Holiday Season
different coloured dots joined up reflecting importance of aligning data from a fragmented booking funnel
How to Create Alignment From a Fragmented Booking Funnel
icons on mobile phone including well known otas expedia and booking reflecting proliferation of options beyond hotel direct bookings
Expedia Search & Sort Factors Update: What Impact for Hoteliers?
Google Name Highlighted by a light reflecting the focus now on hotels transferring to google analytics 4
Preparing Your Hotel For The Sunset of Google’s Universal Analytics
coins flying off reflecting how conversion rates can be impacted by parity performance
How Your Conversion Rate Is Affected By Parity Performance
train tracks reflecting different distribution challenges that could be helped by a channel manager
Hotel Distribution Strategy From The Inside Out
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