technology

Using a BI Tool to Build a Collaborative Revenue Strategy Culture

Revenue strategy requires a collaborative approach, with every stakeholder understanding how their decisions impact other departments and your bottom line. NB: This is an article from Rainmaker The powerful visualizations […]

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8 Missing Website Components That Are Costing Your Hotel Money

Here are 8 conversion-driven website components that could help you boost online reservations and profits for your business in the year ahead:

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Independent Hotels can Learn from Big Brand Marketing

A New Way of Thinking About Your PMS: The API First Approach

Legacy PMS make it difficult and costly to connect all systems. Even some modern, cloud-based PMS aren’t developed in a way that makes connectivity as easy and painless as it should be.

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Going Desk-less: The New Hotel “Front Desk”

Traditionally an indispensable point of contact between a hotel and in-house guests, the front desk has always been the place where guests check in, make requests, stop to chat, and […]

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Beware The 7 Warning Signs You Have an Outdated Hotel PMS

The success of modern hotel brands is often directly correlated with the technology and procedures put in place to support their staff and operational structure. NB: This is an article […]

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Tech and Techniques to Maximise Hotel Metrics: Pt 2

In this two-part series, we break down the technology and techniques that help hoteliers boost the metrics that matter most. This follow-up article covers the most impactful techniques

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Converged CRS And PMS Are Finally Here! Now What?

The same technologies enabling us to achieve converged CRS and PMS systems will continue to push us forward. Understanding that end game is critical to making the right choices now.

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Tech and Techniques to Maximise Hotel Metrics That Matter Most: Pt 1

The following technologies are essential components of a profitable hotel operation. Each section features one tech best practice, followed by the relevant metrics that it impacts the most.

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Nordic Choice ‘Not at War with OTAs’ Over Blockchain

If the decentralised, blockchain-based distribution platform that Nordic Choice has been working on with Winding Tree is to succeed, it will need widespread industry support and buy-in.

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Five Most Damaging Hotel Website Design Mistakes and How to Fix Them

Your hotel is constantly evolving and never stands still; your website needs to reflect this too. You don’t need experienced UX designers or substantial resources – just test, iterate and improve.

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