technology

In this new world, PMS technology and humans work hand in hand, complementing each other and creating synergy that leads to efficiencies, enhanced customer service, and bigger profit margins

When a CRM and RMS solutions are synced, you can create one-of-a-kind experiences guests crave, while also moving the needle for every revenue source at your hotel

What can take the guesswork out of competitive intelligence so hoteliers can start making smart, quick decisions that drive revenue and profitability? Consider these four key elements

Replacing a manual reservation book with a PMS solution will accelerate your growth by reducing costs, creating efficiencies, eliminating manual errors and identifying new revenue streams

Chatbots can’t handle all issues that guests have, but they can take care of many and no platform has made it easier to get started than Facebook Messenger

During this Episode we will look at factors you should consider when evaluating and selecting a potential PMS provider. We will be talking about Support, Training, Costs and Contracts.

Competition is fierce. When it comes to bookings and hotels, OTAs, tour operators, and other third-party agencies are constantly striving to attract travelers to their websites. NB: This is an […]

Start by optimising your booking engine to include extras, different package rates, and transparency, and you’ll see your direct bookings drastically increase practically overnight.

In Episode 3 we will look at the Features you should consider when building your PMS wishlist. You have evaluated your needs, as in Episode 2, and this should help you build a feature list.

Website visitors can be a tough crowd. In an era of adblock, 280 characters and fleeting attention spans, hotels are fighting against the odds to capture the imagination of potential […]