technology

The biggest winners in the casino resort market are those that reduce customer effort while delivering the best experience both digitally and in person

These five steps will help ensure that you’re able to stand out for all the right reasons, even if you’re competing against much larger hotels

It’s important to remember what a huge part your booking engine plays in your overall direct booking success – especially when OTAs are competing ruthlessly

We explore factors influencing price optimisation, number of calculations involved, why you can’t optimize without some technology and resistance to engage

The guest experience needs to be good, and consistent, across all channels, from website to the app, the booking experience and on-property experience

Search data from trivago will enhance Atomize’s demand modeling and generate more revenue by optimizing rates in response to real-time market demand

The world changes real time, an optimal approach would be to assess your room pricing every second, every day, to detect and respond to subtle market change

Having recently added Roomdex as part of their tech overhaul, we find out why Zetter chose this intelligent, automated upselling solution

The concept of insights and alerts seem straightforward, but most BI solutions haven’t perfected the art of delivering relevant information efficiently

Especially accelerated by the pandemic, consumer habits and guest expectations have changed far beyond the capabilities of the PMS of the past