Upselling has even more value in a downturn when there are empty rooms or when guests are booking at the best available rate and standard room types.
Hotels don’t need one technology provider that says they have all the options. They need unrestricted access to all the options via a Think Small solution. The Beetle of hotel tech
I know I was just on my high horse about hotel web design and website visuals in general, but that is for a reason. Design is only a sliver of what makes your website successful.
The topic for this podcast discussion is MICE Revenue Management – what are the challenges and why this should be a much higher priority for hotels with meeting and events space
One new travel technology that has recently started to bubble up more often is the ‘connected trip.’ What the heck does that mean, and what are the opportunities and potential challenges for hotels?
While world travellers want to use a mobile app for hotels, and hotel app features are chosen for user-friendliness, there is a flipside – those who own hotels looking to run them from a device