technology

How New Technology Transforms the Hotel Booking Journey

The booking journey has taken on a significantly different form today. We have entered an age of tech-driven independence and autonomy

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two puzzle pieces coming together reflecting expert partner hotel Tech updates

Expert Partner Hotel Tech Updates: BEONx, Chatlyn and More

Here is our round up of 6 Expert Partner Technology Updates or Integrations: BEONx, Chatlyn, Cloudbeds, Flyr, The Hotels Network and Atomize

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Unlock Your Hotel Potential: Top 3 Business Intelligence Myths

Understanding the realities of business intelligence is the first step toward making data-driven decisions that can propel your hotel to new heights

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What Questions to Consider Before Investing in an RMS

In this interview we discuss what hoteliers should consider before investing in a Revenue Management System (RMS)

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Why Hotel GMs Are Risk-Averse and BI Tools They Need

While hotel general managers may be naturally risk-averse, their commitment to stability and consistency is vital for hotel stability and profitability

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From OTAs to Open APIs: Embracing the Next Inflection Point

The rise of OTAs is a stark reminder of the consequences of missing an inflection point. It is key to recognize and adapt to pivotal shifts in the industry

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What is a Customer Data Platform (CDP) and How It Drives Success

A CDP is the missing piece in a hotel tech stack, bringing together scattered guest data to create unified profiles allowing hyper-personalized experiences

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Blastness “Who Are We”: In Conversation with Piergiorgio Schirru

In this “Who Are We” interview we hear from Piergiorgio Schirru of Blastness, about their solution, geographical focus, typical client profile and backstory

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Website Trends to Watch in 2025 and Beyond

What can we expect in the realm of high-end hotel website design for 2025 and beyond? Let’s explore five standout trends in the luxury hotel landscape

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From CRM to CDP: The Data Shift Hospitality Needs

A CDP can analyze guest behaviors, preferences, and booking history, enabling highly targeted marketing campaigns that resonate with individual guests

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