technology
Booking.com Launches New Content API for Channel Managers
Booking.com, the global leader in connecting travellers with the widest choice of incredible places to stay, announced the launch of its new Content API for accommodation channel managers, content providers […]
Survey reveals serious flaws in hotel guest check-in
Findings from the hospitalityPulse “2016 Check-In Experience Survey” are in, and the results are raising flags about pre-assigning rooms, assigning them quickly and on-the-fly at arrival, and even getting guests […]
Into a brave new world for Online Travel Agents and beyond
The pace of technical change in online travel is about to speed up and take many players by surprise, according to one of travel’s largest global technology suppliers, Amadeus. Driven […]
DerbySoft opens “One” distribution management platform
DerbySoft has publicly launched its software solution ‘One by DerbySoft’ at World Travel Market. It offers multiple benefits to independent hotels and smaller groups and gives them an advantage in […]
WTM 2016: The big digital trends that got visitors chatting
Thousands of exhibitors and attendees descended on London’s ExCel exhibition centre this week for World Travel Market 2016. Bell Pottinger conducted online analysis throughout the three-day event to identify which […]
Hotel Social Messaging and Chat Tools at a Crossroads
Messaging is exploding as an engagement channel at hotels. Within the past year, hotel brands big and small have made headlines for their experiments with various channels, as well as […]
Solving the PMS Value Conundrum: Invest in the Future, Not the Past
There are those unenlightened people in the hotel industry that will say that a property management system (PMS) is nothing more than a grandiose cash register. That its only function […]
Six questions hotel owners need to ask when investing in a revenue solution
Making financially sound business investments is a critical aspect of any hotel owner’s world. However, sorting through today’s vast sea of revenue technology and analytical capabilities can often leave owners […]
How Google’s Mobile Only Index Will Change SEO in 2017
Google has unsettled the SEO community throughout 2016 by releasing back-to-back updates to its SERPs and search algorithms. The latest, and hopefully the last change for the year, was announced […]
Programmatic Advertising: How Hotels Can Target Travelers
We recently had the pleasure of participating in Leonardo’s first-ever Digital Marketing Summit for Hoteliers, “The Evolving Shopping Journey and Its Impact on Direct Bookings.” Hoteliers from all over the […]
