sales

Upsells will feel a natural part of the trip if they’re suggested at the right time in the right way. Here are eight proven upselling techniques to consider

To move towards an active strategy, you need to build your logic around pickup and pace. Here is how to turn your hotel forecasting into a growth engine

Testing new ideas and experimenting with sales strategies isn’t just “nice to have”, it’s essential. It helps us learn what works and what doesn’t

In a world where guests expect personalisation and convenience, the winners will be the hotels that truly understand their different guest types

What if the secret to better lead nurturing isn’t picking between technology and people, but knowing exactly when to use each? AI in hospitality is redefining how you engage with […]

Nurturing these relationships can lead to quicker bookings, higher conversion rates, and stronger long-term loyalty

In hotel sales, leads can range from a quick inquiry from a meeting planner to a corporate account exploring next year’s events

You have the perfect sales and operations pitch. Now, you have to present it to your CFO, owner, or asset manager. This is where most strategic plans die

A great hotel General Manager is more crucial today than every before. They are the bridge between commercial ambition and operational execution

AI cannot align strategies if the teams behind it are not aligned. Every hotelier now faces a crossroads: How do you structure your team for success?