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Hotel Technology Updates: Expert Partners September 2025
Here is the round up of product launches during the month of September for our Hotel Technology Expert Partners
Guest First Leadership: The New Role of the GM
It’s time to restore the GM as the orchestrator, the accountable owner of the guest journey who aligns all specialists around one narrative
8 Luxury Hotel Festive Gift Voucher Trends for 2025
We explore the key festive gift voucher trends shaping the luxury hotel industry, helping hotels stay ahead, delighting both gift-givers and recipients
Preparing Your Hotel Marketing Strategy for Autumn 2025
Autumn isn’t just a bridge between summer and Christmas. With tailored campaigns hotels can maximise occupancy and revenue across the shoulder months
Guest Segmentation: Why Fewer Options Means More Bookings
Guest segmentation is a powerful way to make life easier for guests by personalizing offers that resonate increasing guest engagement and drive loyalty
Hotel Budgeting: Smarter Spend & Stronger Direct Bookings
Successful budgeting isn’t just about cost control, it is about investing in the right mix of channels, tools, and strategies to maximise profitability
The Importance of Trend Analysis When Budgeting
Trend analysis may feel a bit old-school exercise in the world of AI and automated reporting, but it is still an effective way to ground a budget with data
Audit Your Hotel Rate Plans Before They Undermine Your Strategy
A rate plan isn’t just a “price.” It’s the building block of how you distribute and position rooms. If the blocks are unstable the strategy falls over
3+3+3 Ep2: Personalised Pricing, Always on and Booking Decline
On the surface, personalised pricing feels like the logical evolution of revenue management so why not tailor rates at a one-to-one level?
The Power of Personalized Upsells
Here is how to harness the power of personalized upsells for increased return on investment – and satisfied guests!
