revenue
How Sales Teams Turn Data into Profit with Decision Engines
Dashboards don’t fail sales leaders because there isn’t enough data but because they’re stuck explaining the past
Understanding Direct Channel Benchmarking and Key Metrics
Direct channel benchmarking provides that context. For revenue and digital leaders, benchmarking is no longer optional. It is strategic
Break Even in High Cost World: Smarter Hotel Expense Strategies
The key to protecting margins while maintaining service quality is to move away from blanket cost-cutting toward precision optimization
Hidden Cost of OTAs: Chargebacks You Didn’t Sign Up For
When hotels partner with OTAs, they expect bookings, visibility and revenue. What they don’t expect is a stream of chargebacks that show up later
Predatory OTAs Are Hijacking Your Boutique Hotel Bookings
A growing network of predatory OTAs and rogue affiliates are aggressively bidding on boutique hotel brand names and siphoning off your most valuable guests
Aligning Revenue, Operations and Guest Value to Forecast for Action
By shifting from a room-centric model to a guest-centric, total revenue model, we stop being historians and start being architects of what will happen
Phone Calls Are “The Last Mile” of Hotel Distribution
How well is “the last mile” managed these days? What happens when the phone rings? Too often, websites hide phone numbers, making it difficult to even call
How to Stop Guests from Running Back to OTAs
The important question is not how to increase traffic. It is why so many guests hesitate at the final stage of decision-making on the hotel’s own website
Top 6 Booking Priorities for Today’s Leisure Traveler
The study reports that a hotel’s price, location, reviews, booking options, experiences, and sustainability are the top decision points for travelers
What Asset Managers Will Expect From Revenue Management
Revenue management is no longer a function that asset managers just “monitor”. It is a core lever of asset performance, risk control and value creation
