reservations

What to Watch Out for When Booking Hotel Rooms Online

When a couple walked into the Flamingo Inn in Daytona Beach, Florida, during the city’s 74th annual Bike Week and said they had a reservation for two nights at a rate […]

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How to Hire and Incentivize Reservations Staff to Grow Direct Channel Revenues

Direct channel bookings in recent years have become synonymous with online bookings for many hotels, but a closer look at direct booking data shows that for many hotels only 10-15% […]

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