reservations

8 Common Front Desk Pain Points and How to Resolve Them

Despite the best intentions, operational challenges can disrupt your welcome. Here’s how you can overcome these pain points at your front desk

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Hotel Attrition: Managing Group Room Blocks for Maximum Profit

The best group bookings don’t just fill rooms; they maximize every revenue opportunity your hotel offers by aligning with your revenue management strategy

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man on laptop possibly receiving hotel reservation confirmation

How to Simplify Hotel Reservation Confirmation

A single missed or miscommunicated reservation can mean losing revenue, not to mention the brand damage that comes from frustrated guests

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How to Strengthen Your Hotel Landing Pages

We explore the top five most frequent questions about landing pages, and share insights that will help boost conversions, direct bookings and grow revenue

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The Power of Hotel Remarketing: Bringing Guests Back to Book

A remarketing plan helps you connect with those interested guests and bring them back, transforming those “almost bookings” intoreservations and revenue

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Three Steps to Encourage Guests and Increase Direct Booking

While balanced distribution across OTA, GDS, metasearch, and direct channels is key to your property’s visibility and profitability, a direct booking is the most valuable. As of 2024, direct website […]

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Shrinking Booking Windows: 5 Strategies to Future Proof

The world economy continues to serve up dishes we would all prefer to send back. Marriott CEO Anthony Capuano told Skift recently that booking windows are now typically “sub-three weeks,” meaning under […]

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Revenue Generation Actions To Maximize Transient Segments

Now is a perfect time for Revenue Generation Managers to focus on driving more revenue from the transient segments. Here are some action steps

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arrow going down reflecting hotel concerns about low occupancy in August and what can be done to avoid this problem

Low Occupancy in August? 4 Steps to Avoid Panic (and Price Cuts)

In this article, we walk you through the 4 key steps to analyze your occupancy – without false alarms – and show you how to act accordingly

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Why Chasing Occupancy Is Killing Your Hotel Profit

It’s time for a strategic shift. Success in today’s market isn’t about filling every room; it’s about filling your hotel with the right guest

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