Hotels

The central reservation system (CRS) that hotels know today traces its history back to the 1950s, following a chance encounter between the CEO of American Airlines and a senior IBM […]

For years, analysts have been talking about the disruptive impact of Airbnb’s alternative lodging solution to the hotel industry, but we think they are missing the point. History Lesson Amazon.com […]

Hotel spa departments continue to contribute to the revenue and profit growth of U.S. hotels. According to the 2015 edition of Trends in the Hotel Spa Industry, hotel spa department […]

Within the last five years, the term “travel like a local” has resurfaced as a resounding credo among modern travelers. Travelers no longer seek souvenirs, they covet unique experiences. Today, […]

The 10,000 or so Hotel Revenue Managers around the world are self-dividing into two distinct categories: those that are well prepared(or preparing) for 2024 and those that are well prepared for […]

Overall fundamentals look good for Japan, and most people in the industry expect strong performance ahead. Most main stakeholders in the Japanese hospitality industry remain positive about market conditions across […]

How hotels can leverage working with Expedia: an interview with Expedia’s David Hamblin What is your role within Expedia for starters? The role of market management is having a relationship […]

The outlook for the U.S. lodging industry, particularly historic hotels, continues to show extremely strong performance, according to PKF Hospitality Research. For the second consecutive year, PKF Hospitality Research, a […]

The group’s latest financial report for the third quarter of the year said that, on a like-for-like basis, revenue was up 3.4%. Growth was driven by “favourable” business activity in […]

Optimizing Online Distribution The ever changing distribution landscape can be challenging to maneuver. Costly connectivity solutions often result in some degree of manual management of varied channels, which is time […]