Hotels

How Google Reviews Is Crushing TripAdvisor

An interesting trend has been brewing in the travel business. Quietly but surely, Google Reviews has been expanding their online review market share for brick and mortar businesses. Since hotels, […]

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5 Major Guest Complaints That a Cloud PMS Can Resolve

Today’s hotel guests are more aware and informed than ever before. They know their rights and will not settle for anything less than what they expect from a hotel. NB: […]

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PODCAST: The Importance of Market Share in Revenue Management

In this podcast we talk with Pontus Berner and Veit Meier, from berner+becker, about the topic of Market Share and why it is so important, but often over looked, in […]

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Four Things Hoteliers Can Learn From Their DMOs

Smart hoteliers keep a close eye on their local destination marketing organizations (DMOs). It’s a crucial part of understanding and identifying where your own marketing tactics can ultimately align with […]

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How to Leverage Audiences for Google Hotel Ads

One of the biggest buzzwords in digital marketing today is audiences. While the concept of target audiences has been around for as long as marketing itself, the evolving digital landscape […]

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A Quick Guide to Wow Your Guests

The “WOW’ factor is critical in building lasting impressions. And these moments help open doors to many important things: guests loyalty, word-of-mouth marketing, and increased long term business.

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Essential Email Marketing Tips Every Hotelier Should Know

Email marketing is one of the most cost-effective ways for hotels to build awareness, develop stronger relationships with guests, and drive more direct bookings. NB: This is an article from […]

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5 Crucial Steps to Finding Your Right (and Real) Hotel Influencer

We live in an era where influence is just as valuable a currency as cash. The person who captures an audience and cultivates a following and loyalty can affect perception, […]

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Five Ways To Build Online Trust In Your Hotel Brand

For modern-day consumers, the decision to book a hotel online comes down to two equally important factors: how desirable a hotel is from a value and quality standpoint and how […]

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Small RevPAR Gain No Match for Rise in Costs for MENA Hotels

It’s been tough sledding for hotels in the Middle East & North Africa. February marked the sixth consecutive month of year-over-year profit decline, in spite of a slight rise in […]

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