Hotels
City Hotels See a Small Boost and Mobile Revenue Soars at 60%
While it’s uncertain how indoor dining restrictions across the industry will make people feel, let’s focus on our latest hotels booking trend for now
How F&B Data Can Drive More Revenue For Hotel Groups
Integrating PMS and TMS data has the potential of driving up revenue per available room. This emerging trend is bound to become a staple in the industry
Ushering In Dynamic Personalization in 2021
The rush to recover revenue is making tech-forward hotel marketers dip their toes back into the long-promised but rarely-realized world of personalization
To Rebuild Hotel Profits Begin With Guest Personalization and Smart Data
Hoteliers must ensure they adopt a smart data strategy that is seamlessly able to provide actionable insight from the moment a guest books and arrives
Four Factors to Consider When Updating Your Hotel’s Compset
Like all aspects of your hotel’s marketing and operations strategies, you should review your compset regularly, especially in times of accelerated change
China Hotel Performance: A Look Back and A Look Forward
With the improvement of the Guangdong epidemic, overall hotel occupancy rate in Mainland China rebounded with extremely strong momentum in mid-to-late June
Why Guests Use Social Media DMs to Contact Hotels
Direct Messages can feel personal or private, but understanding why guests send you DMs can help you frame your reply, giving a seamless experience
The Power of Automation in Hotel Upselling
Using automated upselling can make the selling process smoother. Automation can help you give guests a good experience while boosting conversion rates
The Comeback of Corporate Travel: How Should Companies be Planning?
As business travelers begin to hit the road again, organizations can prepare by considering the four corporate travel archetypes of the future
Recovery of Spanish Tourism: Summer Trends & Delta Variant UK Impact
The decisions taken regarding foreign mobility by the UK and Germany, two important markets for Spanish tourism, have had a strong impact on Spanish tourism