Hotels

How New Californian Legislation Will Impact Hotels

Complying with this legislation is crucial for hotels to avoid penalties and maintain a competitive edge. To make it easy, here’s a comprehensive overview

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The Dark Side of Data

The dark side of data in the hospitality industry is a pressing issue that demands pioneers that truly understand the security needs of hotels

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Understand Generational Hotel Guest Behavior: Boomers to Gen Z

Understanding and catering to the distinct preferences and behaviours of the different generational guest is essential for success in the hotel sector

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YouTube video thumbnail of conversation SSP Partner Marc Fleischer about hotel sustainability and how hard ti is to implement

We Talk About Hotel Sustainability But Real Change Is Not Easy

Marc is perfectly placed to talk about the focus on sustainability, it’s impact on hotel engineering teams and their value to implementing effective practices

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Simple Ways to Enhance Guest Experiences

By focusing on pre-arrival engagement, personalization, empathy, and exceptional service, you’re elevating guest experiences and building loyal customers

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Spa Revenue Management: The Art of Pricing Optimization

There are a number of pricing levers including dynamic, real time, advance, and last-minute pricing strategies that can be used to build your spa revenue

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How to Set Seasonal Pricing to Maximize Hotel Revenue

It’s about familiarity with occupancy and its relationship with revenue. If you find that sweet spot, you can maximize revenue and stay profitable

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4 forms of light reflecting evolution in the same way revenue management has evolved from purely to intuition to data driven decision making

Revenue Management Evolution: From Intuition to Data Driven Decisions

Clever hoteliers invest in technology whilst mentoring their valuable team members to allow them to grow and expand their revenue knowledge

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10 Activities for Planning Forward Your Hotel Autumn Campaign

By starting your Autumn Campaign plans now, you’ll be well ahead come 1st August, when your full focus can turn to your Winter Campaigns

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Mastering Hotel OTAs: 8 Ways to Overcome Pain Points

While some unique properties can thrive by cutting out third parties and going direct, most hotels rely on OTAs, especially during the low season

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