Hotels

To compete with OTAs, hotels need to leverage the power of social media and create an influencer marketing strategy

Do you know what hotel customer service KPIs (key performance indicators) you should focus on to sell more rooms while providing service excellence?

This is a distillation of ideas and best practices that could help you sell more day use rooms and create an additional steady revenue stream

The latest Pulse Report, shows continued recovery with group bookings leading the way. Group On-The-Books (OTB) pace is on par with 2019

For the first time tourism marketers and destination managers can use benchmarking to compare their performance with competing destinations

Despite your best intentions, you could be making mistakes with your hotel website that may cause you to lose potential bookings

Hoteliers are busy and reviews can pile up. Letting reviews go unanswered is not a good look and can impact your ability to attract new guests

By leveraging ancillary revenue opportunities and ensuring profitability, you ensure your hotel recovers faster than those which rely on one revenue stream

Before you sign up, there are a lot of elements you’ll need to consider to create a stand out hotel listing – from photography to amenities and pricing

Tracking your competitors’ reviews gives you more leverage. You can use your competitors’ reviews to see where your hotel you should be marketing more