Hotels

The best group bookings don’t just fill rooms; they maximize every revenue opportunity your hotel offers by aligning with your revenue management strategy

OTAs are flooding social, search, and AI-driven channels with budget that independents cannot match. If you do nothing, you are invisible

For many hotels, being listed on two or three big global OTAs feels “enough.” but limiting yourself to a few channels restricts your revenue potential

Here is the round up of Hotel Success Stories from our Expert Partners during September outlining increased bookings and revenue

Here is the round up of product launches during the month of September for our Hotel Technology Expert Partners

The guest journey is not so linear or predictable anymore, and every stage presents both challenges and opportunities to deliver a great experience

It’s time to restore the GM as the orchestrator, the accountable owner of the guest journey who aligns all specialists around one narrative

We explore the key festive gift voucher trends shaping the luxury hotel industry, helping hotels stay ahead, delighting both gift-givers and recipients

No longer is the exceptional, occasional opportunity to amaze enough. Our focus should be providing guest experiences that are “ordinarily extraordinary”

The hotel industry is rapidly embracing AI-driven chatbots to meet growing guest expectations. Here’s why more hotels are turning to chatbots