guest experience
HiJiffy – “Who Are We”: In Conversation with Tiago Araújo
Through our conversation you will hear more about HJiffy, as we dig deeper into the backstory of how the company came about and the reasons for starting it
What Do You Need to Do to Get a Guest to Return?
Understanding guest behavior is the foundation of any effective guest retention strategy. As is recognizing the diverse reasons for travel and preferences
9 Ways to Build a Guest-Centric Hotel
A guest-centric hotel (or a customer-centric operation) prioritizes guest needs and satisfaction over everything else. NB: This is an article from Mews It’s all about creating a personalized experience for guests to […]
Artificial Intelligence: New Frontier for Elevating the Guest Experience?
Without a doubt, AI has made a significant impact on the hospitality industry, and it brings a lot of value in terms of enhancing the guest experience
Boosting Hotel Revenue: 7 Innovative Techniques and Strategies
Unlock revenue growth in your hotel or lodging business with strategies like personalization, technology, targeted marketing, upselling, and more.
The Psychology of Luxury Travel: Key to Attracting Affluent Customers
Like with any demographic, luxury travel shoppers require a dedicated approach to drive the consumer from consideration to purchase.
Growth Beyond Rates: 5 Creative Revenue Management Strategies
By incorporating these creative revenue strategies, you can boost your hotel’s bottom line but also create memorable guest experiences
5 Tips for Reducing Waiting Times at Hotel Reception
By applying these tips, you can put an end to long queues at the reception and, above all, ensure your guests arrive and leave your hotel with a smile
Benefits of Focused Market Segmentation in Hotels
Not all market segmentation approaches are created equal. Precision and focus in defining market segments are paramount to excelling in the hotel industry
Generative AI in Hospitality: The Key to Personalized Experiences
Potential of Generative AI to improve marketing ROI in travel sectors is enormous. We expect its adoption to be quicker than the shift to the internet