Expert Insights
How Hoteliers Navigate Evolving Distribution Channels
As hoteliers navigate the different distribution channels available to them, their goal is to guide guests to the one that costs their companies the least. During the “Distribution: A hotelier’s […]

Five Experiences that Build the Revenue Manager Résumé
The traditional career path for most Revenue Managers is to start in Reservations or the Front Office and then jump into an RM role. While this may be the most […]
Everything Hotels Should Know About Messaging with WhatsApp
It’s been almost 10 years since WhatsApp hit the market for individual users and people all around the world just can’t seem to get enough of it. Why would they, […]
Revenue Managers Must Also Understand Guest Spend
The drop in group bookings due to segmentation shift and guests looking for unique experiences are two of the major changes affecting pricing and the role revenue managers play in […]
7 Tips to Boost Your Property’s Ranking in OTA and Metasearch Results
OTA search results often mystify hotel revenue and channel managers. There’s not always a clear reason why one property ranks higher than another. NB: This is an article from OTAInsight […]
Beyond RevPAR: Understanding Total Group Revenue for Hotels
Once upon a time, group business was essentially a filler for the guest rooms that transient business didn’t occupy. In today’s world of all-time occupancy highs,1 group business tells a different tale. […]
7 Psychological Pricing Tricks for Hotel Revenue Managers To Try
In the chaotic universe that is the daily life of Hotel Sales and Revenue Management, it can often be difficult to think of creative ways to approach pricing. Even though […]

The Role of Emotional Intelligence in Revenue Management
While writing extensively on Total Revenue Management over the last months, there was one subject that always felt germane and inseparable from the efforts of any Revenue Management professional to […]
Are Hotel Front Desks a Thing of the Past?
De-cluttering is a big business. Successful books like The Life Changing Magic of Tidying Up by Marie Kondo demonstrate the world’s appetite for simplified living, while consultants have popped up […]
7 Instagram Tips For Independent Hotels
Your hotel, of course, has a polished presence on Instagram. NB: This is an article from Screenpilot Now boasting more than a billion monthly actives, the visuals-first platform is the […]