data

COVID-19: Domestic Hotel Searches and Bookings on the Rise in US

Data shows consistent growth in domestic hotel searches and bookings with a single-week dip in mid-June when states began to close down again

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Targeting On-Premise Customer Analytics Delivers Twice The Return

They can marry up analytics from their online research to create rich customer profiles that trigger personalized marketing campaigns and targeted offers

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Micromarketing: What It Is and How To Do It

To address the hypercompetitive nature of today’s marketplace, hoteliers need to think smaller instead of bigger. This is where micromarketing comes in

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As Cookies Fade, Brands Must Create a Robust Identity Strategy

With the decline of third-party cookies we are pivoting toward a future that reinforces the need for first-party and case-driven identity solutions

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Consumer Engagement with Travel Sites Dips with Resurgence of Covid

Consumer engagement started trending down in mid-June 2020 which, again, preceded a downturn in travel site visitation two weeks later

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Inflection Detection: How Travel Brands can Capture Upswings in Demand

It is important for travel brands to get the inflection point right from distributing inventory availability to optimizing ad spending and pricing

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Breaking Even and the 5 Stages of Grief

The first break-even analysis we ran focused on total revenue, taking into account not only revenue generated from rooms, but also ancillary revenue

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Forecasting in a Time of Unknowns

With the advent of the ‘new normal’, hotel owners and operators must begin considering the various financial and operational scenarios in their forecasting

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Negative Hotel Guest Reviews Increase During Pandemic

Data shows majority of negative reviews were centered around cleanliness and relevant to COVID. The following are recurring themes of the negative reviews

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Hotel Rate Trends Summer 2020: London & Paris

As hotels re-open, revenue managers are developing rate strategies. But with no historical data they should review the entire market and go beyond comp set

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