data
COVID-19: Domestic Hotel Searches and Bookings on the Rise in US
Data shows consistent growth in domestic hotel searches and bookings with a single-week dip in mid-June when states began to close down again
Targeting On-Premise Customer Analytics Delivers Twice The Return
They can marry up analytics from their online research to create rich customer profiles that trigger personalized marketing campaigns and targeted offers
Micromarketing: What It Is and How To Do It
To address the hypercompetitive nature of today’s marketplace, hoteliers need to think smaller instead of bigger. This is where micromarketing comes in
As Cookies Fade, Brands Must Create a Robust Identity Strategy
With the decline of third-party cookies we are pivoting toward a future that reinforces the need for first-party and case-driven identity solutions
Consumer Engagement with Travel Sites Dips with Resurgence of Covid
Consumer engagement started trending down in mid-June 2020 which, again, preceded a downturn in travel site visitation two weeks later
Inflection Detection: How Travel Brands can Capture Upswings in Demand
It is important for travel brands to get the inflection point right from distributing inventory availability to optimizing ad spending and pricing
Breaking Even and the 5 Stages of Grief
The first break-even analysis we ran focused on total revenue, taking into account not only revenue generated from rooms, but also ancillary revenue
Forecasting in a Time of Unknowns
With the advent of the ‘new normal’, hotel owners and operators must begin considering the various financial and operational scenarios in their forecasting
Negative Hotel Guest Reviews Increase During Pandemic
Data shows majority of negative reviews were centered around cleanliness and relevant to COVID. The following are recurring themes of the negative reviews
Hotel Rate Trends Summer 2020: London & Paris
As hotels re-open, revenue managers are developing rate strategies. But with no historical data they should review the entire market and go beyond comp set