booking
Hotels generate near US$11 billion in revenue
The global hotel industry’s leading cloud platform, SiteMinder, today reveals it powered more than US$10.8 billion in revenue for its hotel customers over the 12 months ending 30 June 2015. […]
Marriott increases revenue 86% via email
SUMMARY: “It felt like we had the opportunity to really do something that was much more really member-centric and really use all the data that we’ve got on our members […]
Overseas interest in UK hotels on the up
Figures from Expedia show an increase in the number of overseas visitors searching for hotel stays in the UK. The shopping data from May 2015 shows browsing figures from USA […]
Rate parity legal landscape
Over the last decade, online travel agencies, such as Expedia, Travelocity and Booking.com, have gained enormous market power. The OTAs have advertising budgets that dwarf those of most hotels, and […]
Big Data and the Hotel Stay: The Critical Connection
The industry buzz around “Big Data” is deafening. ‘Big Data Analytics ‘ – its uses, abuses, and place in the playbook of travel technology tools – has filled hundreds of […]
Hotels Should Copy Airline Revenue Management Techniques
Although hotels have practiced some of the most fundamental basics of revenue management throughout the ages, such as adjusting rates according to seasonal demand patterns and planned special events, it […]
Hotels caught out by inflated Rugby World Cup expectations
UK hoteliers’ expectations of a Rugby World Cup booking bonanza appear to have evaporated in a situation reminiscent of the 2012 Olympic Games in London. The rugby tournament organisers and […]
Deep dive into last-minute online hotel booking habits
Let’s face it, before HotelTonight and chums came along the big boys of online travel had probably never even considered carving out a niche for last-minute online hotel booking. Or if they had, […]
Expedia to scale back on hotel rate parity
Expedia is to axe clauses relating to rate parity in contracts with all its European hotel customers. In what could be seen as another landmark moment in the ongoing rate parity […]
Hotel Attributes that Trigger Travelers to Book
TrustYou, the inventor of the Meta-Review™ and global online reputation management leader, and Donna Quadri-Felitti, Director of the School of Hospitality Management at Pennsylvania State University, have released the results […]