booking

When Does the Guest Experience Start?

Think back to your last trip and the happiness, excitement and anticipation that you felt about it… Now think about when those happy feelings started. NB: This is an article […]

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Front Desk Staff Can Increase Direct Bookings & Cut Distribution Costs

Like all segments of the hotel industry, limited and select service hotels are seeing distribution costs eating away at top-line profits. NB: This is an article from Doug Kennedy, President […]

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5 Tips for Maximising Direct Bookings in 2019

Hosted by TripTease in February, the Direct Booking Summit is the first event of its kind devoted to helping hoteliers increase the number of direct bookings they receive. NB: This […]

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The Impact of Messaging Apps on APAC Travel

The mobile-only world is fast approaching in the travel industry. In terms of mobile booking rates for hotels, Asia is far ahead of the rest of the world, and China […]

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How Can You Reduce Your Cancellation Rates in 2019

With consumer expectations at an all-time high, and their spending habits continuing to rise considerably, marketeers across the board are challenged with how best to keep them engaged. NB: This […]

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7 Ways to Know if Your Current Group Booking System is Outdated

In the hospitality world, a hotel’s ability to remain ahead of industry trends can — in many ways — make or break its ability to appeal to new travelers, as […]

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How to Attract More Corporate Travelers To Your Hotel in 2019

With annual global business travel spend expected to reach $1.6 trillion by 2020, there’s a large opportunity for your hotel to capture part of this weekday-focused market. NB: This is […]

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4 Reasons Why You Only Need One Hotel Website

In the online hotel business, having more of something usually leads to success. Bookings, guests, market share – you can’t have enough of those. NB: This is an article from […]

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OTAs and How Hotels Can Best Use Them

When it comes to OTAs, hotels are fixated almost all the time on the same two things. The revenue generated by the room bookings and the commissions

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Airbnb Bets on Bedding the Business Traveler

As more and more road warriors turn to Airbnb for their overnight lodging needs, the company is gaining insights into how business travelers travel: where they go, where they prefer […]

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