analytics

Making Smarter Decisions with Hotel Business Intelligence

A hotel marketing manager may need to understand the results of various promotional levers, which means feeding response data into campaign planning models and running scenarios

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Group Business Threat or Opportunity Room Type Displacement Model

PODCAST: Why Market Segmentation is Crucial to Your Revenue Strategy

In this podcast we talk about the topic of Market Segmentation and why it is so crucial to developing a strong Revenue Management strategy.

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Understanding Website Analytics for Hotels

Website analytics play a very important role in improving your hotel’s online presence. By understanding the performance of your vanity hotel website, you can improve your direct bookings.

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Using a BI Tool to Build a Collaborative Revenue Strategy Culture

Revenue strategy requires a collaborative approach, with every stakeholder understanding how their decisions impact other departments and your bottom line. NB: This is an article from Rainmaker The powerful visualizations […]

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Tech and Techniques to Maximise Hotel Metrics: Pt 2

In this two-part series, we break down the technology and techniques that help hoteliers boost the metrics that matter most. This follow-up article covers the most impactful techniques

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Tech and Techniques to Maximise Hotel Metrics That Matter Most: Pt 1

The following technologies are essential components of a profitable hotel operation. Each section features one tech best practice, followed by the relevant metrics that it impacts the most.

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Is Your Hotel Intelligent: How Deeper Guest Understanding Drives Revenue

Work smarter, not harder. It’s an age-old sentiment that has inspired countless professional and personal agendas over the years. NB: This is an article by Terri Miller, CEO & Co-Founder […]

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AI and the Revenue Impact on the Guest Life Cycle

In 2013, Amazon filed a patent for what the company calls “anticipatory shipping.” NB: This is an article from Nor1 The idea is that Amazon uses predictive analytics to know […]

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How to Diagnose Traffic Drop on Your Hotel Website

Last month, we launched a post to help hotels diagnose traffic drops on their websites. We looked at how to pinpoint a drop in a traffic, isolate the channel(s) where […]

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Using Predictive Analytics to Improve Corporate Travel

It’s hard to know where we’re at in the cycle of hype for predictive analytics in business travel. There’s enough breathless excitement surrounding the concept, though, that people are getting […]

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