userguest

heart made up of data showing the importance of hotel pick-up

Why is First-Party Data Key to Increasing Direct Bookings in 2025

First- Party data provides hotels with actionable insights that drive personalisation, improve marketing efficiency, and enhance the guest experience

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people watching netflix reflecting impact of subscription based services and how this could be the future of hospitality revenue in the travel space

Is Subscription Based Travel the Future of Hospitality Revenue

Inspired by the subscription successes of companies like Netflix and Peloton, hotels are stepping into this model to secure recurring revenue

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empty hammock on a beach reflecting the travel trends for 2025 including silent travel and purposeful travel

Silent, Slow and Purposeful – Travel Trends to Watch in 2025

From “silent travel” to “purposeful journeys,” here’s a look at the key travel trends set to define the year ahead

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person on a laptop making a hotel search and booking online illustrating the importance for hotels to ensure their property appears in chatgpt gemini and perplexity

Cutting Down OTA Commissions to Drive Festive Season Bookings

Here’s how you can leverage this peak booking season to cut OTA commissions and make direct bookings your new norm

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hand on computer mouse overlayed with a dollar image reflecting the myths about hotel paid advertising

Hidden Costs of Paid Ads: Why Hotels Often See a Poor Return

We’re going to uncover the hidden costs behind paid ads for hotels and explain why your return on ad spend (ROAS) may be underwhelming

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a winner holding a cup and a loser looking sad reflecting how hotels can outperform otas without outspending them

How Hoteliers Can Outperform OTAs Without Outspending Them

Here’s how you can take advantage of the Black Friday travel surge and outperform the OTAs without needing to spend like them

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3 people enjoying their hotel stay illustrating the value of social proof

Let Your Guests Do the Talking. The Power of Social Proof

Let’s walk through exactly what social proof is, why it’s so valuable, and how you can make the most of it in a way that’s effective, and a little fun!

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google written on a laptop key reflecting their new travel feeds in search ads and how it will impact hotels

How Google’s New Travel Feeds in Search Ads Will Impact Hotels

Google’s Travel Feeds in Search Ads are a game-changer for hotels. This is your chance to engage travellers, boost direct bookings, and stand out

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man holding his head in his hands possibly reflecting a frustration with their hotel google ads not driving enough traffic and wondering how to fix it

Why Your Hotel’s Google Ads Aren’t Driving Enough Traffic

We’ll walk you through some of the common mistakes hotels make with Google Ads and give you actionable tips to turn your campaigns around

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man burning money in much the same way hotel revenue management myths can impact negatively on hotel turnover

Stop Wasting Hotel Ad Budget: How to Choose the Best Markets

Now you’ve identified target markets, next step is deciding which platforms will reach them best. Every platform has its strengths, but not all are equal

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