technology
Congrats Revenue Manager! You Are Now In Charge of Website Conversions Too
One of the themes I often explore in this blog is that Revenue Management is simply the data and analytics side of Marketing. NB: This is an article from Origin […]
Crucial Connections: De-Mystifying Your PMS/CRS Integration
The PMS/CRS integration is one of the most important, yet probably the most frustrating for hoteliers the world over. NB: This is an article from SHR Global In a special […]
3 Things the Hospitality Industry Can Learn From Google
In 2018, digital travel sales are expected to reach $198 billion, with more than 140 million adults researching a trip online. As global travel increases, people are consuming more digital […]
Google’s New Hotel Search Is a Greater Threat to Booking Rivals
Why ever stop searching for travel on Google and turn to a hotel or online travel agency site when you can book your hotel right there without leaving Google? Booking […]
Rate Shoppers And Related Tools: Valuable Not Only For Revenue Managers
Is your hotel’s internal culture centred on collaboration? NB: This is an article from OTA Insight With hotels competing more vigorously than ever – not just with nearby hotels but […]
Three Ways Hoteliers Are Kicking Silos of Technology for Good
Stop me if you’ve heard this before: In the age of OTAs and industry disruption, effectively managing a complex channel and distribution strategy is critical to a hotelier’s bottom line. […]
7 Important Truths About Guest Messaging in Hospitality
The adoption of guest messaging in the hospitality industry is no longer a matter of if, but when. In an industry built on providing great guest experiences, it’s only logical […]
Identifying the Prospective Role of the PMS
Some hotel chains envision the Property Management Systems (PMS) to focus on its core functionalities (e.g., checkin/out and main operations), using open APIs for connectivity, while others encourage a high […]
My Top 5 Revenue Predictions for 2019
As we settle in to the final quarter of 2018 and with 2019 budgets signed off and firmly behind us (hopefully!) what can we expect in 2019. NB: This is […]
Will Google stay off the OTAs patch?
As Google’s meta-model becomes increasingly monopolistic Pamela Whitby begins a series on how travel distribution is evolving. Part 1 takes a look at the Google factor If Google is a […]
