technology
Anomaly Detection to Spot Inventory Issues to Avoid Revenue Leakage.
The idea of Anomaly Detection is to track the normal variation and flag the unexpected events. So in the world of availability tracking, what could possibly go wrong?
Analysis of Google’s Room Booking Module and Its Impact on Direct Sales
We should not ignore possible “cannibalisation” between Room Booking Module and Hotel Ads. We have no data on this, but it’s something that might well exist.
2020 Budget season tips: How to decide if your hotel needs a new website next year
Investing in a new website can have a huge impact on your hotel’s direct bookings and profit margins. But is now the time for your hotel to make that investment?

Podcast: How to Choose a New PMS (Episode 1 of 6)
In Episode 1 we will be looking broadly at the multi-faceted nature of hotel operations and how a PMS could (or more realistically should) be the central interface for the hotel’s technology stack.
Google Signals Its Vacation Rental Ambitions
Google is making a push to professionalize and increase its portfolio of vacation rental offerings, and that means enlisting property managers, and entering into new partnerships.
Encourage Direct Bookings Through a Positive User Experience
There are proven fundamentals that will help drive direct bookings more efficiently and help your hotel come out on top. A focused strategy for your hotel website is a step in the right direction.

Killer Customer Service: Does Your Tech Provider Really Care?
Killer customer service isn’t impossible to find; it simply requires a company that has made a core commitment to providing it across all aspects of the company.
How Analytics Can Drive Your Hotel’s Revenue Performance
Analytics help hoteliers make better use of their data, enhancing the effectiveness of their forecasting capabilities to explore, predict and optimise revenue.
How Hospitality Providers are Driving up Revenue with the Help of Chatbots
It seems that industry professionals have embraced the change hotel chatbots bring to the table and are eagerly anticipating to see the evolution of AI and how it will reshape hospitality and travel.
Why Your PMS Should Do More Than Just Manage Your Property
Ultimately, your PMS should do more than manage your property, it should keep your property ahead of industry trends, boost profits and exceed guest expectations.