technology

Leveraging Hotel Data to Shake Off Demand Uncertainty
Equipped with pertinent data to back up the choices you make, you’ll feel more secure knowing that each step you’re taking is grounded and supported
Track Recovery In Action With These 3 KPIs
While the industry was shrouded in uncertainty, these KPIs acted as a guideline to alert marketing teams of shifts in user behavior

Simple Ideas and Steps to Improve your Direct Booking (Part 2)
We look at what happens when a booker visits your website, the biggest mistakes hotels make and simple tips to improve your chance of securing the booking?
Has the Role of the Revenue Manager Really Evolved?
In today’s video we are joined by Adrienne Hanna, Founder of Right Revenue Our discussion covers a number of areas with the intention of trying to explore if the role […]
Your CRM System Will Determine How (and if) Your Hotel Recovers
Having a great CRM system, and using it to its fullest, is going to decide who thrives, who just survives, and who doesn’t make it moving forward
Revenue Management: What can Hotels Learn from Delta Airlines?
If you equip your revenue manager(s), they will be able to be much more efficient and have more time to spend on the strategic aspect of their job
If You’re Hoping for a Bounce Back Later, Focus on Your Hotel Technology.
Setting up or restarting technology you may have paused can be an ordeal. Start now and be ready from Day 0 to make the most “rush hour demand”
Revenue Managers Predict How Pricing Tools will React
Hotel revenue managers have their work cut out for them now during the COVID-19 environment and once travel demand resumes
How Hotel Technology can Help Drive Recovery
We talk with Alan O’Riordan about how hotel technology can help drive the recovery, with hotels exiting in a much leaner, efficient and productive way
The Rise and Stumble… and Rise Again of the RMS
At the start of the crisis there were calls for hotels not to follow the pricing recommendations suggested by the RMS for fear it would lead to a race to the bottom