technology

Dynamic personalization is powerful because we can recognize a guest not only for what defines them generally, but who they are in the moment

This is a watershed moment for revenue management professionals. The industry is focused on profitability, agility and willing to make change

Key is to build a strong loyal guest base, as this drives down customer acquisition costs significantly and increases customer lifetime value

With just two weeks to go until Booking shuts down RateIntelligence forever, hoteliers are in need of a reliable alternative

In today’s video we discuss with our 3 guests why there is so little testing of revenue management strategies in the hospitality industry

Hotels who have not moved to Google Pay Per Stay (PPS) offering are missing huge opportunity to capture demand without risking their cash flow

So how long do visitors stay on your hotel website? Average is 15 seconds. This means that your website must engage visitors almost instantly

We have answered three fundamental questions about hospitality chatbots which will help you understand the benefits of implementing this tool

Concern for the long-term profitability of your hotel assets lies with you alone. The cheapest option will almost always end up costing more

Early insights into Black Friday in 2020 indicate large increases in volume this year. Amazon Prime Day saw significant increases from 2019