technology

Revenue managers face the common challenge of obtaining quality research and analysis to determine the competitiveness of a proposed pricing structure

We know the market is volatile and unpredictable. We can’t change it, so embrace it. Data gives us control, it provides insights we can use to drive revenue

The RMS will be the catalyst to lead the unification of hotel technology systems around revenue and profit and drive a connected commercial organization

Is it possible for non-branded properties, with smaller marketing budgets, to win the direct booking “war”? If so, how?

In addition to preventing common mistakes, it’s also important to take a proactive approach to managing guest communications

Is the PMS truly the “heart” of the tech stack? Or is it the CRS/RMS; we know those companies would claim that each is the true “heart” of any property

The benefit of more technology investment within the hotel sector is that it will make the lives of all involved easier – staff and customers

Here are four existing hotel PMS capabilities that are leveling the playing field for independent operators

Guest-centric revenue management, with buzzwords today like ABS (attribute-based selling) or customer lifetime value pricing, are not new concepts

Above all, the task of a forecast is to map uncertainty. In a world where our actions in the present influence the future, uncertainty is opportunity