technology
Accor fights OTA with open enrollment for independents
Accor has rebranded itself into AccorHotels while also opening up its booking platform to independent hoteliers. This bold move is taking the fight to online travel agencies by giving independents […]
Airlines seek more bookings by pulling fares from travel sites
Airlines are increasingly pushing and prodding travelers to book flights through their own websites, where they can sell more services like in-flight entertainment and add-ons like hotel reservations. They also […]
Digital Channels Drive Impressive Booking Growth
In the first quarter (Q1) 2015, digital channels – which include hotel websites (Brand.com) and Online Travel Agents (OTA) and Global Distribution Systems (GDS) – grew in popularity among individual […]
Mobile Trends for Revenue Managers
To say that the world has changed in the past ten years is an understatement. A decade ago, mobile phones were still primarily used to make phone calls, a ‘tablet’ […]
How to avoid “big data paralysis” – A Guide for Hoteliers
We have spent a good deal of time at the Analytic Hospitality Executive advocating for the value of big data for hospitality. Just a few months ago, for example, I […]
Moneyball: Big Data and Raising Your Hotel Company’s Batting Average
This viewpoint is about money and baseball. Hotel company financial executives are like the general manager of the baseball team in Michael Lewis’ book, Moneyball: The Art of Winning an Unfair […]
Desktop travel booking tipped for rapid drop, mobile becoming booking mainstay.
SITA has released the results of its latest Passenger IT Trends survey, showing rising use of mobile apps for check-ins and a continued reliance on self-service fueled by technology. The […]
Booking.com implements new parity provisions in Germany
Booking.com, an operating business of The Priceline Group has announced it will waive enforcement of its existing wide parity provisions with German accommodations with immediate effect and will amend its […]
Booking.com has made guest data anonymous
As of this month, Priceline’s Booking.com has implemented rather drastic changes in the way hotel guest data is handled. Booking.com has made guest email addresses anonymous and therewith unavailable to […]
Pricing-only approach to revenue management: Are you leaving money on the table?
The latest thinking is that in the current multichannel price-transparent world revenue management needs to consider availability in conjunction with rates. NB: This is an analysis by Alex Dietz, Advisory […]
