search

young person in new york looking at the mas of adverts reflecting the shift to a new billboard effect and why chatgpt has become the next front line of hotel distribution

The New Billboard Effect: ChatGPT the Next Front Line of Distribution

The question is not whether AI affects distribution; it already does. It is how deliberately hotels choose to compete in this new front line of visibility

Read more

keyboard with a red thumb pointing down reflecting the impact of ai as it drives guests away from hotel website and into conversation apps

How AI Shifts Guests from Website Browsing to Conversation

The role of the website as an interface will be threatened as it faces increasing competition from conversational channels that operate outside a browser

Read more

pins in map of europe reflecting possible impact of middle east instability that could shift travel demand to southern europe

How Middle East Instability Could Shift Demand to Southern Europe

History shows similar patterns during past geopolitical disruptions: demand rarely disappears – it simply redistributes

Read more

Why Independent Hotels Need a North Star More Than Ever

A north star matters so much now. It is the thing that protects a hotel from becoming just another well-styled option in an increasingly crowded field

Read more

bing ads icon on mobile phone

Why Hotels Should Add Bing to Their Channel Mix

When hoteliers think about hotel paid search advertising, most immediately focus on Google. While Google Ads remains a core part of any digital marketing strategy, relying on a single search […]

Read more

cogwheel article image about the new hotel ai funnel looking at discoverability vs transaction

The New Hotel AI Funnel: Discoverability vs. Transaction

Just like getting a hotel to rank on page one of Google, discoverability is about being an option in the consideration set, or were we even surfaced

Read more

AI Didn’t Break Hotel Marketing. It Reveals Where Demand Starts

Organizations that influence traveler introduction earlier in the journey gain disproportionate marketing visibility within AI-mediated discovery

Read more

space man above the earth exploring the frontier of space in the way the hotel industry is exploring ai

Exploring the Frontier of AI in the Hotel Industry (Part 2)

AI has well and truly entered the mainstream and for travellers it’s becoming just as essential as Google and TripAdvisor used to be

Read more

How to Get ChatGPT to Recommend Your Hotel

To ensure your hotel isn’t just visible but recommended by AI tools, you need to speak their language Here are 3 feasible strategies to align your hotel

Read more

LLMs Are About to Hand More Power to OTAs

Over the next five years, expect OTAs to compete to influence decision formation. That is not evolution. That is a structural shift in bargaining power

Read more