So Mr. Fabulous GM, what should you be asking your Revenue Manager at your weekly meetings and what conversation should this spark?
Investing in hotel technology may not be the answer to all of your problems, but the forward thinking hotelier will be adopting tech in the right places
To answer my original question, ‘do we love BOB?’ The answer is a resounding YES! But should we trust him? Most definitely NOT!
Our customers have moved away from judging our product or deciding on where to stay based on star rating. We now have 3 very distinct customer types
OTAs are just a channel… nothing more. This is your hotel, your guests, you provide the service to make your customers feel welcome, but check your T&Cs
I have heard so many iterations of hotels justifying why they follow competitors pricing strategies. I have never fully understood or agreed with them
It is time to determine how we will achieve top line budget goals whilst keeping bottom line costs in check. Revenue Management strategy plays a key role
The answer to the question “Can an RMS help my recruitment woes?” is clearly no, but if you look from a different angle, the answer could be a definite yes
Staycation is here to stay. Strong occupancy is here to stay but the question remains for us all… how much occupancy is too much?