a hotel customers opinion, or review, is not as important for decision making

Forget Star Ratings… We Now Have 3 Types Of Customers

Our customers have moved away from judging our product or deciding on where to stay based on star rating. We now have 3 very distinct customer types

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two people tugging on money reflecting the parity issue exists on metasearch not just otas

Why Are We Still Allowing The OTAs To Gain The Upper Hand?

OTAs are just a channel… nothing more. This is your hotel, your guests, you provide the service to make your customers feel welcome, but check your T&Cs

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sheep following each other like hotels follow competitor pricing

Don’t Be a Sheep: 5 Reasons Not to Follow Hotel Competitor Pricing

I have heard so many iterations of hotels justifying why they follow competitors pricing strategies. I have never fully understood or agreed with them

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boy with head in hands and question marks reflecting challenge for hotel revenue management as we enter the winter period

Revenue Management – Looking Towards A Challenging Winter…

It is time to determine how we will achieve top line budget goals whilst keeping bottom line costs in check. Revenue Management strategy plays a key role

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person sitting near an old piece of technology reflecting how hotel tech has evolved

With Staffing a Major Issue Right Now, How Can RMS Technology Help?

The answer to the question “Can an RMS help my recruitment woes?” is clearly no, but if you look from a different angle, the answer could be a definite yes

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yellow door amongst white doors reflecting occupancy balance needed in a hotel now we are in the staycation world

What is Your Optimum Occupancy Percentage in This Staycation World?

Staycation is here to stay. Strong occupancy is here to stay but the question remains for us all… how much occupancy is too much?

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adrienne hanna right revenue who are we

Right Revenue “Who Are We?” – In Conversation with Adrienne Hanna

We are delighted to continue our Expert Partner relationship with Right Revenue In this “Who Are We” video we are joined by: Adrienne Hanna – Founder Adrienne talks about her […]

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Your Digital Marketing Checklist

Don’t Have an RMS? Easy To Follow Daily Revenue Management Check List

Have a ‘stay strong revenue strategy’ and please look at the tools that can help you do a better job – an RMS is a great place to start

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man piling coins up shows how google pay per stay can add demand and revenue to hotels

When Every Penny Counts, Get Revenue Generating Basics Right?

We should be easy to do business with and operate effectively and profitably as possible. So why are we making revenue generating mistakes?

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hotel meeting and event venue

Take a Positive Outlook for Your Meeting and Events Business

Why not offer small meeting rooms to individuals needing office space or consider renting bedrooms to a company that previously had communal working spaces

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