revenue
How to Use Customer Insights to Spur Growth
After years of focusing on controlling costs, growth has moved to the top of the priority list for many companies. In a survey of 1,600 senior executives by KPMG, 96% […]
Is Too Much Choice Killing Your Hotel Conversion
In today’s world choice can often be associated with freedom and autonomy but is it really liberating? Or is this plethora of choice in absolutely everything we do actually oppressing? […]

Use Actual Intelligence to Expand Revenue Through Guest Journey
We can’t escape the topic of AI today. In a world of big data and personalization, it’s shaping how we approach everything in the hospitality industry. NB: This is an […]
About Your M&E Revenue Strategy – wait, you have one, right?
Attention revenue managers: pay no attention to that ballroom behind the double doors. Only, what if we told you that your hotel’s meetings & events (M&E) space could become the […]
Hotel Inventory Management: How to Maximize Revenue
The hospitality industry is a fiercely competitive space and inventory management plays a critical part in overall hotel success. Here are four ways to streamline inventory management to maximize revenue […]
Supercharge Your Bookings With These 7 Simple Promotions
All you need for an effective promotion is a bit of creative thinking and smart execution. Here are some ideas to get you underway. NB: This is an article from […]
How Dorchester Collection Uses Data to Find Problems and Humans to Fix
At the Dorchester Collection of ultra-luxury hotels, we use big data and analytics to help us improve our guest offerings and marketing. Our tool, Metis, analyzes data from online reviews […]
Coming Soon: The Integrated Revenue Generation Team
The hospitality industry is enjoying its longest expansion and healthiest growth in decades, yet there are some troubling trends beginning to surface that threaten profitability and overall performance. One of […]
How to use business insights to increase your hotel revenue
For any hotel business to survive and thrive in this industry, it has to have a perfect plan that works best for growth and hotel revenue hike. (Actually, this is […]
Tips to Prevent and Manage No-shows and Cancellation
With regards to running the hospitality business, it’s never as usual. It might be on immediacy is a major part of traveling. Maybe it’s the financial uncertainty that wreaks ruin […]