revenue
8 Ways to Increase Phone Bookings and Grow Direct Revenue
By implementing the strategies discussed, you have tools needed to optimize your phone reservations and reap rewards of higher direct bookings
The Strategic Impact of Revenue Management Technology in Dining
The increasing adoption of dynamic pricing across various sectors signals a shift towards more sophisticated revenue management strategies
12 Types of Hotel Guest and How To Satisfy Their Expectations
Once you’ve pinpointed the relevant guest personas, your promotional efforts, distribution strategy and revenue management will be clearly focused
Role of Hotel Leadership in Leveraging Data Analytics for Upselling
In order to monitor upselling performance, senior leaders need to determine which key metrics are most important
Net Revenue: A Possibility But Not Without a Major Shift in Mindset
We discuss the complexities faced when trying to embrace net revenue and we touch on the evolution of the commercial role and where the finance team fits in
Chatlyn “Who Are We”: In Conversation with Nicolas Vorsteher
We hear from Nicolas of chatlyn how an efficient modern communication approach can positively impact bookings and guest experience
How to Innovate F&B Solutions to Attract Diverse Audiences and Maximize Profit
Hotels that demonstrate creativity inspire curiosity. When guests are excited to try your F&B experience, the sky’s the limit for profit potential
Net Revenue: A Challenge to Embrace or Just Another Pipe Dream?
In this discussion we ask is Net Revenue easier to achieve than Total Revenue? And do we know what Net Revenue actually means?
Benchmarking Drives Mediocracy: Rethink How We Measure Success
We explore the dangers of benchmarking, explain why “above benchmark” isn’t enough, and offer actionable strategies to break free
Common Revenue Management Pricing Mistakes
This list should give you a starting point of which pricing mistakes to avoid. Over time a more consistent, pricing strategy will have a knock-on effect