revenue

In the dynamic world of hospitality, where guest satisfaction is key, the Front Desk Manager must embrace revenue management to ensure a profitable hotel

A commercial culture should be instinctual, something that is not only deeply embedded in the company but also entwined in the DNA of every single employee

The high season doesn’t have to be stressful. With the right strategies you can turn high season into a time of unprecedented growth and guest satisfaction

Here is a look at Attribute Based Selling from both the guest and hotelier point of view, as well as challenges and benefits of implementing such a strategy

At each journey stage you can turn a guest into a brand champion. Hotels that get it right can gain more referrals, positive reviews and increased revenue

Many owners of small independent hotels have confirmed they were ‘too busy’ to pursue learning about revenue management, given their properties demands

Revenue management is a comprehensive discipline that touches every aspect of a hotel’s operation but for Hotel Managers, a deep understanding is imperative

Successful implementation of AI in enhancing ancillary revenues hinges on a thoughtful approach that considers the technology’s impact on guests

By recognizing the influence of reception staff, hotels can create exceptional guest experiences, foster loyalty, and achieve their revenue management goals

Many industry sources share that an average restaurant has a profit margin of about 7% but recognize yours can fall anywhere between 0-12%