revenue

Consistently providing guests with excellent services during their stays is important, but hoteliers should also ensure guests have outstanding interactions throughout the booking journey, and use relevant tools to offer […]

While traditional revenue management metrics are still important, the industry is gravitating toward standards that reflect a wider spectrum of operations

Mitigating risks has an entirely different meaning for the year ahead. Everyone’s budget meetings will likely include the following hot topics of discussion

With average daily rate approaching or surpassing 2019 levels in many markets, guests have renewed expectations that services and amenities are back in full

The biggest issue we had with upselling were COVID-related issues. We were able to work through those with ROOMDEX to maximize our offerings and revenues

With historical data rendered unreliable, rules-based revenue management creates a labyrinth of issues to consider when adjusting pricing strategy

Diving into your bookings and website activity, you can better understand what’s working, what’s not, and where you are losing potential guests

Black Friday alone can make or break a hotel’s revenue reports for the year, so it is imperative hoteliers make sure their campaigns are set up for success

There is a general consensus that a good room upselling strategy brings a lot of value to the hotel. We summarise it in four points:

In measuring that recovery, 2019 data is the benchmark, hoteliers can gain key context for the amount of profitability they are recapturing