hotels

Here are six guidelines to help manage guest conflict, prevent negative reviews, and leave guests feeling positive about your business

This proactive approach to understanding guest perceptions supports hotels in tailoring their services to meet guest expectations.

In this piece I am going to tackle expenses and lay out the cleanest and most efficient way to record your monthly consumption.

Hotels should take advantage of recent developments by demanding compliance from Booking on price and guest data transparency

Let’s face it, no-shows are a real headache for the hospitality industry. Now let’s figure out how to deal with these pesky no-shows

Independent hotels often face unique challenges. Chief among them is distribution. Without the brand recognition and resources of larger chains, independent hotels must find creative and effective ways to not […]

Also known as attribute-based pricing, this shift allows guests to customize their stay by selecting only the necessary services, enhancing their experience

Customer experience in a hotel is like weaving a story from the moment a guest first discovers you online to long after they’ve checked out

By leveraging Paid Search prospecting strategies, hotels can target potential guests based on their interests in the destination, attractions, and Features

There is no information on how the free booking links “auctions” work, but there is a Google algorithm that decides the ranking of the “ads”