hotels
The new frontiers of hotel revenue management
If the person at your hotel in charge of room booking is singularly focused on top line revenue, there’s a chance you’re missing out on bottom line profit. As booking […]
Technology. Making Digital Marketing Better.
Henry Ford said, “If you always do what you’ve always done, you’ll always get what you’ve always got.” So then why continue to manage online marketing the “old fashioned way” […]
Travel and the chat bots
With Facebook making headlines this week as it launches ‘ Bots on Messenger ’ where does the travel industry stand? Pamela Whitby takes a look ‘The chat bots are coming’, […]
Hotel technology neglects design thinking at its peril
NB: This is a guest viewpoint by Stefan Tweraser, CEO of SnapShot. When you venture into the back-of-the-house in a hotel, it’s surprising to encounter a battlefield of broken furniture, […]
Lennert De Jong on Predictive Analytics for Hotels
NB: This is an article from SnapShot It seems like a common point of discussion nowadays: big data’s growing importance in the hospitality industry. And the opportunities it affords hoteliers […]
Starwood taking hotel reservations from Instagram
Everyone wants to use Instagram for sales, and Starwood is hacking it to drive reservations. The hotel chain’s Tribute Portfolio brand is partnering with shopping platform LiketoKnow.it to let users […]
Bots create huge customer service opportunity for airlines
Microsoft and Facebook have launched the “Bot Framework” and “Bot Engine” respectively, which lay the foundations for companies to use services like Skype and Messenger as rich customer-centric conversation platforms. […]
Hotels Can Compete for Revenue Against Airbnb
The Airbnb business model is driven by solid economic fundamentals but hotels can offer value as well Airbnb successfully delivers relevant and quantifiable advantages in saving time, defeating distance […]
25hours Hotels Rely on TrustYou for Reputation Management
NB: This is an article from TrustYou 25hours Hotels represent extraordinary design, innovation, and outstanding service. The current eight hotels in Germany, Austria, and Switzerland are individually adapted to each […]
Reputation Pricing: A Guest-centric approach
NB: This is an article from IDeaS Reputation pricing is a new and exciting way of utilizing your reputation data in hotel management. Reputation Pricing aligns your hotel’s pricing strategy […]
