hotels

How Virgin Holidays is using AI to improve email marketing ROI

Tone of voice is key for a brand like Virgin Holidays, especially when it comes to grabbing the attention of email subscribers. Previously, the company has relied on copywriters to […]

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How Dorchester Collection Uses Data to Find Problems and Humans to Fix

At the Dorchester Collection of ultra-luxury hotels, we use big data and analytics to help us improve our guest offerings and marketing. Our tool, Metis, analyzes data from online reviews […]

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Coming Soon: The Integrated Revenue Generation Team

The hospitality industry is enjoying its longest expansion and healthiest growth in decades, yet there are some troubling trends beginning to surface that threaten profitability and overall performance. One of […]

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How to use business insights to increase your hotel revenue

For any hotel business to survive and thrive in this industry, it has to have a perfect plan that works best for growth and hotel revenue hike. (Actually, this is […]

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PolyU Study Explores Why Reviews Matter in the Sharing Economy

More and more people are offering their homes through peer-to-peer sites such as Airbnb to generate extra income, and those who are awarded “Superhost” status can expect to receive more […]

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Tips to Prevent and Manage No-shows and Cancellation

With regards to running the hospitality business, it’s never as usual. It might be on immediacy is a major part of traveling. Maybe it’s the financial uncertainty that wreaks ruin […]

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How to Use Google Ecosystem to Get Your Digital Strategy on Point

With over 4 billion searches happening every day, the Google ecosystem continues to be one of the best suites of products available for hotels to drive online users to their […]

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Digital Advertising Costs for Hotels: CMO Thoughts

Innisfree houses a robust internal marketing agency called Bee Loud. Recently, the executive team and many General Managers reached out to us with concerns about our digital advertising spend. We […]

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The Importance and Benefits of Marketing Automation for your Hotel

Hotel marketing automation provides the required competitive edge you need to connect with guests by targeting them with the right information at the right time. With marketing automation solutions, you […]

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5 Ways To Encourage More Hotel Guest Reviews

Businesses in the digital era thrive and die by ratings and reviews. Those little stars on platforms such as Google Business, Yelp and Trip Advisor can hold more sway than […]

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